Software Development and Applications

Desktop Engineer - Part time, IT Support, End User Support

Desktop Engineer, IT Support, End User Support, IT Analyst, ICT Support, Desktop Support, Windows, Windows 10, Win10, SCCM, Office365, ITIL, ITSM 

Contract : 3 months

Part Time 

A large Managed IT Service Provider has an urgent requirement for an enthusiastic, customer service focussed Desktop Engineer to join their busy team based on their end clients site in Glasgow. This is an excellent opportunity for a Desktop Support Professional with excellent communication skills who loves to be kept busy to work and is able to work with little to no supervisor.   

Key responsibilities include:

• Providing both deskside and remote support to end-users
• Timely resolution of IT related problems in such a manner as to meet customer satisfaction, performance and security SLA’s
• Diagnosing and resolving complex hardware/software problems and configuring PCs
• Installing, upgrading, repairing and deploying core hardware and software including desktops, laptops, zero clients and peripherals  

To be considered you will need:

• Proven experience providing hardware/software support
• Good all-round IT Knowledge (especially Windows 10, Office 365 & Microsoft SCCM)
• Good ITIL knowledge and able to work within SLAs
• Excellent spoken and written communication skills
• To be self-driven and able to work with minimal supervision
• Certification in ITSM, ITIL, A , MCSA or MCSE is desirable

Please submit your CV for immediate consideration.

Desktop Engineer - IT Support, End User Support

Desktop Engineer, IT Support, End User Support, IT Analyst, ICT Support, Desktop Support, Windows, Windows 10, Win10, SCCM, Office365, ITIL, ITSM  

Contract : 3 months

Part Time and Full Time opportunities available

A large Managed IT Service Provider has an urgent requirement for an enthusiastic, customer service focussed Desktop Engineer to join their busy team based on their end clients site in Glasgow. This is an excellent opportunity for a Desktop Support Professional with excellent communication skills who loves to be kept busy to work and is able to work with little to no supervisor.   

Key responsibilities include:

• Providing both deskside and remote support to end-users
• Timely resolution of IT related problems in such a manner as to meet customer satisfaction, performance and security SLA’s
• Diagnosing and resolving complex hardware/software problems and configuring PCs
• Installing, upgrading, repairing and deploying core hardware and software including desktops, laptops, zero clients and peripherals  

To be considered you will need:

• Proven experience providing hardware/software support
• Good all-round IT Knowledge (especially Windows 10, Office 365 & Microsoft SCCM)
• Good ITIL knowledge and able to work within SLAs
• Excellent spoken and written communication skills
• To be self-driven and able to work with minimal supervision
• Certification in ITSM, ITIL, A , MCSA or MCSE is desirable

Please submit your CV for immediate consideration.

Key Words: iPhone, Apple, Engineer, Coordinator, Customer Service, Upgrading, Ticket Managing, Hardware

iPhone Engineer/Coordinator

Required Skills:

• Highly organised with extremely close attention to detail.
• Excellent customer service skills.
• Microsoft Office experience (including Excel reporting)

The Role:

Service Desk Analyst / 1^st Line Support

Service Desk Analyst, Helpdesk Analyst, 1^st Line Support, Windows 10, Office 365, Active Directory, Service Desk Engineer, Helpdesk Support, IT Support, IT Analyst, ICT Support, Desktop Support , 1^st Line, First Line,

Duration: 4 weeks initially (extensions likely)  

Shift Pattern: Mon - Fri, hours between 7am to 7pm

A large Managed IT Service Provider has an urgent requirement for an enthusiastic, customer service focussed Service Desk Engineer to join their busy team based on their end clients site at Manchester. This is an excellent opportunity for an IT Support Professional with excellent communication skills who loves to be kept busy to work on a busy service desk.   

Key responsibilities include:

• Providing both deskside and remote support to users
• Timely resolution of IT related problems within specified SLA’s
• Diagnosing and resolving hardware/software problems and configuring PCs
• Installing, upgrading and replacing core hardware and software
• Escalating any issues when required to Second/Third Line Support

To be considered you will need:

• Proven experience within an IT Service Desk role
• Good all-round IT Knowledge
• Good ITIL knowledge and able to work within SLAs
• Excellent spoken and written communication skills
• A real passion for delivering excellent customer service

Please submit your CV for immediate consideration.

We are currently seeking an experienced IT engineer to join our clients team on a permanent basis.

The successful candidate will have excellent communication & customer service skills, the ability to manage technical queries and provide 1st & 2nd Line support.

The following technical skills are a must:

• Experience working with Active Directory, Exchange, Office365 Windows 10 & Office 2013/16.
• Experience providing technical hardware support for Laptops, Mobile Phones, Tablets and Print devices.
• The ability to set up, configure and maintain Firewalls and Antivirus sfotware.

As part of the recruitment process the successful candidate will need to under go Baseline Personal Security Standard (BPSS) Security Checks. 

For further information please contact Richard New on 02083347652 or email richardnew@idpp.com

My client is a leading technology company delivering ICT, mission-critical communication networks, operational systems and services. They are looking for an experienced Software Developer to join their team in Warwick.

As a member of a critical team you will be involved in all areas of the software development lifecycle, verifying bugs, understanding new requirements and architectural analysis. This is an opportunity to join a highly collaborative team, where personal development and flexibility are encouraged and nurtured. 

To be considered for this role, you must be eligible to be SC Cleared.

Key Skills

• Extensive Software Development experience  
• .NET Framework, .NET Core and .NET Standard
• C#
• SQL (or MySql/SqlLite/General database skills)
• Strong attention to detail
• Excellent communication skills
• Ability to understand complex software

Benefits

• 33 days holiday, including public holidays
• Company pension scheme
• An employee-funded car leasing scheme
• Occupational health support

Working with one of our main NHS Clients within London, they are on the look out for a Senior Procurement Manager to work for a 12 month Fixed Term Contract which will be looking to bring together 2 main NHS Trust, tying together all the IT tenders/ sourcing activities and various other requirements needed to ensure one efficient joint procurement service. They are currently looking for the following:

• Good Knowledge and Experience on procurement strategies across a national scale within the UK.
• Detailed Knowledge on NHS/Public Sector procurement Guidelines, Legislation and Contract Law.
• Experience working on large IT procurement services/ project ideally within a NHS/ Public Sector background.
• Strong stakeholder management experience.
• CIPS Qualified.

If you feel you this role is for you, and want to be part of an exciting new project come apply and we will get in touch if suitable.

As part of a massive recruitment campaign with over 2 roles to fill, we are working with one of the leading providers for mental health, personality disorders, learning disabilities, autism spectrum disorders and brain injuries based in the north west London area. You will be part of a new team looking to develop a new digital based software which will be looking after over 5,000 employees and 75 different hospital and care homes within the UK. Working with predominately window base technology, the client is looking for experienced Software Developer mainly in C# technology.

The client is looking for the following experience:

• Experience as a Developer on large piece of software either on front-end, back-end or full stack development
• Good Knowledge and experienced in major piece of programming language like C#/ Java etc.
• Knowledge of front end programming tools like Angular 5, HTML etc.
• Knowledge on working on projects based off Web API/ ASP.NET framework development etc.
• Good written/ verbal communication skills

Some benefits included will be but not limited to:

• 25 days annual leave plus bank holidays (at commencement of employment) 
• A Group Personal Pension Plan (GPPP)
• Life Assurance
• Free meals while on duty 
• Employee Assistance Services 
• Continuous learning and development 
• Career development 
• Voluntary Benefit

If you want to get stuck in/ involved with a client who is eager to establish a brand new team, come apply and we will try to get in touch as soon as possible if suitable.

As part of a massive recruitment campaign with over 3 roles to fill, we are working with one of the leading providers for mental health, personality disorders, learning disabilities, autism spectrum disorders and brain injuries based in the north west London area. Wou will be part of a newly formed, infrastructure team looking after over 5,000 employees and 75 different hospital and care homes within the UK. Working with predominately window base technology, the client is looking for experienced 3rd line support engineers to help formulate the new team and provide excellent service for their end users across the country.

The client is looking for the following experience:

• Experience as a sole 3rd Line Support Engineer or as a mixture between 2nd/ 3rd line support
• Experience on troubleshooting/ querying a variety of issues on window services/ operating systems from windows 7/10/xp and window servers 2008/2012
• Experience in working on Windows infrastructure tools/ systems such as Active Directory, Group Policies, Powershell and similar deployment/ infrastructure troubleshooitng skills
• Familiarity on applications/ deployment systems
• Good written/ verbal communication skills

Some benefits included will be but not limited to:

• 25 days annual leave plus bank holidays (at commencement of employment) 
• A Group Personal Pension Plan (GPPP)
• Life Assurance
• Free meals while on duty 
• Employee Assistance Services 
• Continuous learning and development 
• Career development 
• Voluntary Benefit

If you want to get stuck in/ involved with a client who is eager to establish a brand new team, come apply and we will try to get in touch as soon as possible if suitable.