IT Support Engineer, IT Service Desk Engineer – Law, Legal

IT Support Engineer, IT Service Desk Engineer,  Law, Legal, Service Desk Engineer, Helpdesk Support, IT Support, 1^st Line, 2^nd Line, Service Desk, Help Desk

A global Law Firm based in the heart of London has an urgent requirement for an enthusiastic IT Support Engineer to join their busy team on an 8 week contract basis.

Key responsibilities include:

• Providing both deskside and remote support to users
• Timely resolution of IT related problems within specified SLA’s
• Diagnosing and resolving hardware/software problems and configuring PCs
• Installing, upgrading and replacing core hardware and software
• Escalating any issues when required to Second/Third Line Support

To be considered you will need:

• Proven experience within an IT Service Desk role
• Recent Legal/Law Firm experience essential  
• Good all-round IT Knowledge
• Excellent spoken and written communication skills
• A real passion for delivering excellent customer service

Please submit your CV for immediate consideration.

Software Development Manager – Public Sector

.Net, Software Development Manager, Software Development Lead, Lead Developer, Line Manager, .net, Technical Lead, Public Sector

Permanent

Kent

Our large Public Sector client has a requirement for an enthusiastic, .Net Development Manager with excellent team leadership skills to join their friendly team. This is an excellent opportunity for someone with experience of managing small development teams and leading .net development projects to join a large Public Sector Organisation.  

Key responsibilities include:

• Providing leadership to a team of Software Developers and Junior Software Developers
• The development, implementation and maintenance for core business systems, databases and interfaces
• Prioritising, delegating and overall responsibility of delivering development projects
• Covering for Head of ICT when necessary

To be considered you will need:

• Proven experience managing a team of Software Developers and Development projects
• Good .Net development knowledge and experience
• Good SQL Server/SQL Server Reporting Services (SSRS) knowledge and experience
• PowerShell Scripting skills
• Prior experience creating Entity Relationship Diagrams
• Excellent communication skills

Please submit your CV for immediate consideration.

2^nd & 3^rd Line Engineer – Office 365, Windows 10, SCCM

Rate: £210 per day

Location: Manchester

Duration: 6 months

A fantastic Client based in the South of Manchester requires a 2nd/3rd Line Support Engineer for an initial 6 months contract supporting business applications within a Microsoft environment both at Server and Desktop level, plus any other IT related systems.

The main skills & experience needed for this position are;

• Office 365
• Windows 10
• SCCM

Please apply with CV for consideration.

First Line IT Support Engineer, 1^st Line IT Support Engineer, Service Desk Engineer, Helpdesk Support, IT Support

First Line IT Support Engineer, 1^st Line IT Support Engineer, Service Desk Engineer, Helpdesk Support, IT Support

A growing Private Healthcare Business has an urgent requirement for an enthusiastic, customer service focussed First Line IT Support Engineer to join their busy team. This is an excellent opportunity for an IT Support Professional with excellent communication skills who loves to be kept busy to work on a busy service desk.   

Key responsibilities include:

• Providing both deskside and remote support to users
• Timely resolution of IT related problems within specified SLA’s
• Diagnosing and resolving hardware/software problems and configuring PCs
• Installing, upgrading and replacing core hardware and software
• Escalating any issues when required to Second/Third Line Support

To be considered you will need:

• Proven experience within an IT Service Desk role
• Good all-round IT Knowledge
• Good ITIL knowledge and able to work within SLAs
• Excellent spoken and written communication skills
• A real passion for delivering excellent customer service

Please submit your CV for immediate consideration.

We have a fantastic opportunity for an experienced Software Trainer to work with our client, a leading UK healthcare company. Due to acquisitions, the company is currently going through a process of expansion, making this the perfect time to join this expanding and exciting company.  The role is permanent and will primarily be based in the Surrey area, although some travelling will be expected. Travel expenses will be covered by the company.

Essential Skills/Experience:

•             Experience in a coaching / training environment.

•             Ability to communicate with stakeholders at all levels.

•             High level end user skills in Microsoft Word, Excel and PowerPoint.

•             An understanding of IT Training and Development, ideally with knowledge and experience of a range of delivery methods.

•             A Full Driving Licence.

•             Experience working within a healthcare environment would be an advantage.

Responsibilities of the role:

•             Delivery of end user training on a variety of different software systems.

•             Handling and processing of training administration documentation.

•             Creation of training materials & user guides.

•             Assistance with help desk queries for both business as usual systems, and projects.

•             Floorwalking at company sites to support users in the use of core software systems.

If you would like to be considered for this role, please submit your CV for immediate consideration.

Skills: PHP, PHP Developer, SOAP, Restful API, Symfony 

Our indsutry leading client requires a PHP Developer for a contract role to be based out of their end client site in Edinburgh. 

Responsibilties:

• Development, deployment and maintenance of core PHP based projects.
• Open Source development and real world PHP programming experience.
• Flexibility to handle a variety of tasks and frequent context switches.
• Strong skills in design, development, debugging, and problem solving.
• Ability to work in and contribute to a team-oriented environment.
• Prior participation in and contribution to open source projects is a plus.

Key Skills & Experience:

• Experience developing enterprise/high-availability/scalable PHP services
• Understanding of Symfony or similar frameworks
• Experience with Selenium and JavaScript
• Familiarity with SOAP and RESTful APIs
• Ability to automate unit, integration and system tests
• Experience in Agile development
• Knowledge about security concerns
• Familiarity with payment systems
• A relevant degree or equivalent commercial experience
• The ability to work autonomously and within a team environment

This is an urgent requirement with interviews taking place this week, please submit your CV for immediate consideration. 

Network Engineer – Enterprise Networking, VMware, Routing, Firewalls, NSX, Cisco Nexus, VRF

Network Engineer, Enterprise Networking, Virtual Routing, Forwarding, VRF, VRF Environment, Cisco, Cisco Nexus, ASA, FirePower, FortiGate, Firewalls, NSX, VMware

Location: Manchester

Duration: 3-6 months

We have an urgent requirement for an experienced Network Engineer to work for a large Managed IT Service Provider, based on their end client’s site in Manchester. You will be responsible for planning and implementing routing and firewall changes as well as migrating workloads between VMware farms and across VMware environments.

To be considered you will need to have:

• Proven experience in a Network Engineer role
• Prior experience migrating workloads between VMware environments
• Deep knowledge of Enterprise Networking in a multi-VRF environment
• Experience with planning and implementing routing and firewalls changes
• Knowledge of Cisco Nexus Switching, ASA, FirePower, FortiGate firewalls, NSX and VMware 

Please apply with your updated CV for immediate consideration.

IMS Engineer – Telecommunications

IMS Engineer, IMS, Telecommunications, Telcom, IMS nodes, SBC, MGCF, MGW, IN, Protocol Interfaces, Routing Protocols, CPE Management Tools

Location: Czech Republic or Hungary

Duration: 3 - 6 months initially (extensions highly likely) 

We are working with a leading global telecommunications company on their requirement for experienced IMS Engineers to be based in either the Czech Republic or Hungary to assist with an integration and migration project of a new IMS system.

To be considered you will need to have:

• Proven IMS experience within the Telecommunications industry
• Knowledge and experience in design, integration, migration and support of IMS Nodes
• Prior experience in SBC/MGCF/MGW as well as a good understanding of IN, protocol interfaces and routing protocols
• Skilled in CPE management tools such as ACS/TFTP/DHCP/Boot Protocols
• Knowledgeable on OSS/BSS systems
• Experience with security/regulatory compliance and complex project delivery life cycles

Please apply with your updated CV for immediate consideration.

About the company:

Every time you pick up the phone, surf the Internet, travel on a motorway, catch a train, bus or tube, or even dial 999; chances are my client has enabled the technology to make this happen.

With current annual revenues of £399M, 2,200 employees and 50 operational locations across the UK and Ireland, this is a leading technology company which designs and delivers solutions and services for organisations to create, improve and maintain their ICT, mission critical communications networks and operational systems, vital in the effective operation of the nation’s infrastructure.

At the heart of many of the UK’s best-known brands, my client operates within multiple industry sectors including Transport, Service Provider, Public Safety, Defence and Government.

Software Developer

Warwick

As part of the team, you could be working with some of the biggest names in the Traffic and Rail sectors including London Underground, Network Rail, Transport for London.

Are you looking for a new challenge? Want to learn new technologies? With my client you will work with the latest technologies and they are expanding the Software Development team.

This company is keen to invest and develop the skillsets of their employees and for this role we can progress and cross train your skillset with separate training and research budgets. They constantly upgrade their development environments to stay relevant.

Role Profile

We are hiring a Front End Software Developer with experience of Angular (v2 or above) to develop our ‘Management of Integration & Control of Assets’ (MICA) train station management software.

Within the client’s Rail business, the software group develops software products for use in stations across the UK. As part their application portfolio, they have developed systems that monitor and control a variety of subsystems. As part of their ongoing development in this area, they are evolving the GUIs to embrace future facing web technologies.

This exciting role would primarily focus on developing a UX that delights the customers with the very latest web technologies, and provides plenty of scope to contribute across the full stack. As a member of a critical team you will be expected to contribute in all areas of the software development lifecycle, verifying bugs, understanding new requirements and architectural analysis. We’ll need you to show strong attention to detail, good communication skills and an ability to understand complex software from a user perspective.

Experience Required

• Javascript frameworks (AngularJS, Angular 2 , NgRx)
• Bootstrap (HTML5, CSS3 [SASS])
• C#
• .NET Framework, .NET Core and .NET Standard, SignalR
• SQL (or MySql/SqlLite), Entity Framework and LINQ
• TDD
• Minimum degree classification of 2.1 in a software/engineering (or related) discipline or relevant experience.
• Team orientated
• Good customer focus and comfortable interfacing directly with customers,
• An openness to learning new skills and technologies, adheres to best practices and team norms.

If you have a passion for software development and are someone who thrives in a collaborative working environment, then be quick and apply now! .

Employee Benefits

My client is committed to ensuring that we offer industry leading career opportunities, salary and benefits packages. Join them and you can expect to receive:

• 33 days holiday, including public holidays, plus the option to buy or sell five days each year
• Up to £50,000 pa
• Company pension scheme
• A range of family friendly policies including childcare vouchers
• An employee-funded car leasing scheme
• Occupational health support

Overall purpose of the job

To work within the Systems Development team and develop web based applications.

Working with the Systems Architect and other software developers to plan, develop and systems test the system and associated applications.

This role acts as deputy to the Systems Architect and as such carries responsibility for standing in with regards to infrastructure and technical issues in times of leave, sickness etc.


Key Responsibilities

Systems Development

• Develop the Ontrack application set based on supplied system requirements and specifications.

• Use PHP/PHP-OOP and MySQL with PHP frameworks (especially Symfony v1.4/Doctrine v1.2 ) as specified by the agreed Ontrack architecture.

• Use front/back end web application technologies Angular (2 ), Node/Express JS and NoSQL (MongoDB) as specified by the agreed Ontrack architecture and technical stack to develop new applications.

• Use PHP, HTML, CSS & Javascript frameworks when required to develop and maintain existing applications.

• Manage source code using the specified management tools (Git).

• System test and work with QA Test and Business Analysts to quality check developed applications.

• Use Jira to manage work as part of a Scrum methodology.

Support

• As required, provide System and iOS App support to business and customer end users.

• Liaise with IT help desk, coordinating issues through to resolution.

Communication & Other Duties

• Good inter-personal communications.

• Good problem solving and debugging skills.

• Ability to pick something up quickly, develop productively and produce optimised working code to a short deadline.

• Attend IT and Systems meetings as required, ensuring active participation bringing issues, proposals and resolutions to the table.

• Provide excellent communication ensuring business and users are kept fully informed at all times.

• When required, support other IT/Systems colleagues with work priorities.




Safety, Health, Environmental:

• Apply the principles of STAN (Stop, Think, Assess, No Excuses) to get your job done safely.

• Follow safe systems of work at all times.

• Comply with Personal Protective Equipment (PPE) requirements.

• Take all reasonable steps to uphold the environmental values of the company.


Quality & Productivity:

• Apply the principles of MORA (Meet our customers’ expectations, Open and Honest ‘put yourself in their shoes’ act with integrity, Recognise our responsibilities, Always deliver the ultimate customer experience ‘provide the best possible impression.

• Always endeavour to perform your duties in a way that maximises efficiency and productivity.

• Effectively communicate with fellow colleagues, members of the public and our clients in a courteous and respectful manner.

• Acts in a professional manner at all times to ensure the good reputation of The Client.

Experience - Essential

• Experience of working in a busy systems development dept
• Experience of web application development technologies
• Experience of working in a software development role on web based applications
• Knowledge of Javascript, Angular and similar web toolsets
• Advanced knowledge of front end web development frameworks
• Angular & Node JS
• Use of MySQL relational databases
• Use of web technologies HTML, CSS, PHP etc
• Source code management tool (Git)
• Creating and integrating Web APIs (RESTful and SOAP)
• Able to work under pressure, under own initiative and effectively manage own time and priorities
• Educated to A level standard or equivalent

Experience - Desirable

• Experience of working in a Scrum or Agile environment
• Knowledge of IT networking
• Exposure to PHP frameworks (Symfony v1/Doctrine v1)
• Working in Unix/Linux environment
• Use of Amazon web services (AWS)
• University Degree or equivalent Higher Education

About The Company

My client is a recently established, but well funded company who has seen amazing growth over the last two years. Their product has already reach over 350 million customers and growing, working with Big Brand Retailers such as Ted Baker and Harvey Nichols, and many more.

This omnichannel approach is evolving billions of sq ft of analogue retail space into hyper-connected smart stores of the future; in cities including London, Paris, New York, Los Angeles and Hong Kong.

They are an energetic team that moves fast. From their offices in London and New York, they’re bringing together a world class collective of problem solvers passionate about blending technology, fashion and retail. The company was founded by the team that previously launched Europe’s largest app commerce company and is privately funded.

The Role:

We are looking for someone to work across the platform front end, back end and internal projects. Working alongside the highly motivated team of designers, engineers, data scientists and retail specialists under the supervision of the Senior Full Stack Engineer.

• Work on platform back end services, databases and servers
• Build applications in a robust, clean and manageable way; providing the strongest possible base for expanding and growing the product in future
• Build out APIs and backend systems to support front end web and mobile developers
• Manipulate and support in management of our databases

What we’re looking for: 

• University degree in a technical subject, preferably computer science
• Experience of developing in a commercial environment, ideally at a startup or tier-1 digital agency
• Proficient in JavaScript/Node.JS in TypeScript
• Highly preferable to have experience of using MongoDB
• Ideally a working knowledge of Elastic Search and Parse
• Experience of managing back end tools such as AWS
• Excellent at collaborating with a full development team of designers and engineers
• Consider security of the solution at all development and integration points
• Live and breathe the latest in engineering whilst continuously discovering, evaluating, and implementing new technologies to increase development efficiency and product impact

Culture & Benefits

My client's culture has been designed to give the team the freedom to do their best work, where they can freely contribute ideas and instantly see the impact of their work - irrespective of their backgrounds, education or years of experience. The values guide the team to ‘leave their ego at the door’, ‘follow their instincts’ and ‘to become a master of their jungle’. 

Sound like a good fit? Here’s some other benefits on offer:

• Work with a talented team of likeminds who truly love what they do
• A competitive salary (£60000 DOE)
• Generous healthcare plan for you and a cohabiting partner
• Pension plan
• An employee assistance program available 24/7
• A shiny new computer, big screen and all the software you need
• A chance to work in a creative, productive environment in London’s Fitzrovia with all the snacks, fruit, coffee and tea you can eat/drink
• Plenty of team dinners and social events (and regular trips to karaoke!)