Skills: Local Support Engineer, IT Support, IT Support, Service Desk, IT Support Engineer, Desktop Support, Deskside Engineer, First Line Support, 1st Line Support
Our Bristol city centre based client requires a Service Desk Analyst for an initial 3-month contract to assist customers with face to face, deskside and remote support.
Key Skills & Experience
Please note that interviews are taking place on Thursday the 3rd of January 2019 so please submit your CV for immediate consideration.
Service Delivery Managerial Support
Pay: £230 per day
Days/hours: FT Monday – Friday Contract Duration: Until 30th April 2019 – with potential to go permanent
Service Delivery Manager, Service Delivery Support, 3rd Line Support,
An excellent opportunity has arisen for a Service Delivery Support to provide quality support at a fantastic globally successful establishment.
The role will predominantly be based in Burton-On-Trent on site, where you will be helping on the Service Desk Support side, with occasional need to attend Site meetings in the UK (all travel expensed).
There is a likelihood that it will be extended and maybe even turn into a permanent role.
1. Initial on-site presence during / post migration (as appropriate - may not be all migrations).
2. Primary escalation point for for support issues (after a case has been logged with the relevant Service Desk or supplier).
3. Responsibility for ensuring the stakeholder are following the correct support and escalation processes.
4. Triage calls with hotels post migration to run through open and known issues.
5. Responsibility for the ongoing training of Service Desk and other support teams.
6. Owner and writer of knowledge articles for the stakeholder, including the use of and success of these articles.
7. Completion of random ticket audits for stakeholder tickets.
8. Development and ownership of Stakeholder Reporting and Dashboards
9. Continual Service Improvement specific to ticket trends and processes.
Skills: Project Manager, PM, Project Management, Prince 2, Project plans, Project Management Lifecycle, End to End Delivery, ITIL
Our Portsmouth based client requires a Project Manager to join their growing team on a permanent basis.
This is a fantastic opportunity to join a leading organisation at a key point in their growth as they look to develop and strengthen themselves in the UK market in 2019.
You will have a proven Project Management background with demonstrable experience in delivering on long term end to end projects within a large environment.
Essential Job Qualities
This role will be commencing in January 2019, please submit your CV for immediate consideration.
Skills: Network Engineer, Network Engineering, CISCO, Core, Edge, MPLS, WAN
Our managed services client requires a Network Engineer for an initial 3-month contract to be based on their client site in Preston.
This role will start on the Monday the 10th of December with interview taking place this week, so please submit your CV for immediate consideration.
Network Security Engineer-£50,000
My client an award-winning multinational telecommunications company. Due to expansion they are currently recruiting for a Network Security Engineer who will be responsible for Gathering Technical Detail and Configuration Build of security products & Activation & testing security products across their global Network.
About the role
The successful candidate will manage the implementation of the customer security service, this consists of implementing and testing of the security builds to meet customer expectations and deliver order revenue in line with business commitments. Ensuring SLA’s are adhered to and customer expectations are fulfilled.
You should have extensive knowledge of Fortinet products such as Fortigate & Fortimanager including troubleshooting experience
Skills: Cloud, Cloud Security, AWS, Azure, SAP, Cloud, Security, PCI, Security Engineer, Vulnerabilities
Our worldwide leading client requires a Cloud Security Engineer for an initial 6 month contract beginning from Janaury 2019.
The Cloud Security Engineer’s role is to ensure the security cloud hosted applications are securely configured to ensure the confidentiality, integrity and availability of information processed.
The Cloud Security Engineer will assess the security configurations of the AWS, Azure, SAP and other relevant cloud environments against industry benchmarks, test for known vulnerabilities and support the business complete PCI Data Security Standard Self Assessment Questionnaires.
Skills & Experience
Please submit your CV for immediate review.
Skills: Network Engineer, Cisco, Checkpoint, Firewall, Network Engineering, Cisco Switching, SC, Security Cleared, Security Clearance
Our Managed Services Client requires a Security Cleared Network Engineer for an initial 3 month contract to be based out of their Swindon office.
Experience & Skills:
Please note due to the nature of the project and time constraints only candidates with current and valid SC Clearance will be considered.
This is an immediate requirement please submit your CV for immediate consideration.
Duration: 3-6 months
A fantastic opportunity has arisen to be part of an existing team for a globally recognised brand to support the technical design of a bespoke CRM build.
FULL TECH STACK – Experience in any of the following below
Azure Container Registry
Please apply today if interested and available. Please ensure all details are read carefully and that you meet the criteria.
Skills: Fibre, Fibre Planning, PM, Project Manager, Prince 2, Fibre, FTTH, FTTP
Our managed services client requires a Fibre Project Manager for an initial 3 month contract to be based out of their Leeds office. Please note this role will start in January so this is a perfect opportunity for consultants who are finishing up a project before the end of the year.
Skills & Experience
Pleae submit your CV for an initial conversation.
Skills: Project Management, Project Manager, SC, Security Cleared, Contracts, Data Centre, Cloud, Hosting,
We have an exciting opportunity for a Security Cleared Technical Project Manager to join our Global Telecoms client to support them with the onboarding and negotiating of new contracts.
The role is crucial in supporting the key strategic growth areas within Cloud & Hosting and requires an experienced Project Manager to manage key revenue customers within it’s product practice. Working with Customer Programme Manager, the Technical Project Manager is responsible for ensuring that Complex Customer Solutions are delivered to Customers’ expectation.
Essential Knowledge & Experience
Due to the nature of this project Security Clearance will be required and our client will transfer this over for the duration of the project.
Please submit your CV for immediate consideration, telephone interviews are scheduled to take place week commencing the 26th of November.
Global network and communications service provider has a requirement for a Senior Network Engineer to join the team. With over 40 years’ experience in their sector, the business has a strong reputation for innovation and customer experience. Their core areas of expertise lie within data networks, security, voice, managed services and professional services. They have a strong focus on training and development for employees and offer excellent opportunities for progression.
This position will provide dedicated operational support to a specific Managed Service customer’s network. Will be responsible for assuring proactive alarm management, network analysis, routine maintenance, health checks, and crisis management, as well as being an escalation point for the Service Desk, Customer, and Service Managers.
The position includes some queue, workload and team supervision responsibilities, and the role is expected to be a technical focal point and SME within the team for the customer’s network; validating escalations into 3rd level Technical Support, 3rd Party Vendor, and Local Exchange Carriers. Duties also include training other members of the NOC group and associated assurance teams.
Experience and skills required:
Should have an advanced knowledge of the following:
Service Transition, ITIL, Vendor Management, Service Migration, Technology Services.
A Global retail brand has a requirement for a Service Transition Manager to join their EMEA IT department. The successful candidate will be responsible for managing the transition of technical products and services into a brand new service model, therefore it would suit a Service Delivery specialist with experience leading a similar process-driven transition within a large, end-user environment.
The role will focus around management of new infrastructure services into go-live, ensuring the transition process is seamless, and that operational risk is minimised. There will be a strong focus around external vendor management and internal stakeholder communications. Specific tasks will include:
Skills & Experience Required:
This is an excellent opportunity to join a Global brand during an exciting period of change. Please apply with CV for further information.