An IT Managed Services Business requires an experienced Deskside Support Analyst to provide technical support users across the UK and deliver consistent and efficient support in line with company policies.
To be considered you will be a strong team player, high standard of communication, as well as excellent customer service ethic.
Contract: 3 months initially
Daily rate: £190 to £225 (inside IR35)
Resolution of long term and complex incidents.
Support Business Disaster Recovery.
Escalation of complex issues.
Help to reduce Service Desk call volumes.
Must have an IT Support background
Negotiation and conflict management
ITIL Service Chain and Incident, Problem and Change processes
Please apply with your CV for immediate consideration.
Wintel Consultant - £300.00 per day inside IR35 - Initially 2-3 month contract
A global managed service provider is seeking an experienced Wintel Consultant to join their end client's team on a short term basis.
The end client are looking for someone to come in and hit the ground running to migrate or retire a number of Server 2008 & SQL 2008 instances.
You must be able to manage both the server side and client side where there is configuration work needed on both.
Additionally you need to be able to take a list of deliverables and work through them to agreed deadlines with minimal supervision, often working with aligned 3rd parties at both corporate and local levels.
The preference would be to have a consultant Edinburgh based but happy for someone to work remote if required.
Skills needed to include -
Windows Server 2008R2 - through 2019.
VMware Vcentre, Vsphere
Windows Active Directory Management
Microsoft DNS and DHCP
Microsoft Scripting VBScript, PowerShell
Microsoft SQL Server
Commvault Backup Solution, HP Tape Libraries
WSUS, Shavlik, Microsoft Security Patching
Please attach your CV for immediate consideration.