Solutions Architect – Microsoft, Azure, Cloud, Office 365, O365  

Solutions Architect, Architect, Cloud Architect, Cloud, Azure, Office 365, O365, Microsoft, Infrastructure

3 – 6 months

Lancashire

A large IT Managed Services business requires an experienced Solutions Architect to join their growing team, to contribute to a huge transformation programme for their client, a thriving business based in Lancashire. This is an excellent opportunity for an immediately available Solution Architect with experience designing and delivering Microsoft and Azure Cloud solutions.   

Skills and Experience required:

• Proven Solutions Architect experience designing and delivering Microsoft/Office 365/Azure solutions
• Strong Infrastructure Engineering background
• Excellent communication skills and the ability to deliver presentations to clients in a professional manner
• Ability to build strong relationships with senior client stakeholders and senior management
• Qualifications such as TOGAF, Zachman Framework or Microsoft Azure Solutions Architect
• ITIL awareness, accreditation preferred
• Familiar with project management methodologies such as Agile, PMP or PRINCE2

If you are seeking a new challenge, please apply with CV for further details.

Night Shift Service Desk Analyst/1st Line Support - O365, Office 365, AD, Active Directory, Night Shift, Nights

Service Desk Analyst, Helpdesk Analyst, 1st Line Support, First Line, Office 365, Active Directory, Service Desk Engineer, Helpdesk Support, IT Support, IT Analyst, ICT Support, Desktop Support, 1st Line, Nights, Night Shift

Duration: 4 weeks initially

Location : Burnley (This role is site based, with no remote working)

Shift pattern : 12 hour shifts (6 pm – 6 am) , 3 days on and 3 days off

Outside IR35

A large Managed IT Service Provider has an urgent requirement for an enthusiastic, customer service focussed Service Desk Analyst to join the busy team of their client based in Lancashire. This is an excellent opportunity for an IT Support Professional with excellent communication skills who loves to be kept busy to work on a busy service desk.

Key responsibilities include:

• Triaging IT support tickets
• Timely resolution of IT related problems within specified SLA's
• Active Directory set up and general administration, managing new starters and leavers
• Dealing with Standard access requests
• Updating Asset Databases
• Diagnosing and resolving hardware/software problems and configuring PCs
• Installing, upgrading and replacing core hardware and software
• Escalating any issues when required

To be considered you will need:

• Proven experience within a busy IT Service Desk role
• Good all-round IT Knowledge
• Familiarity with Office 365, Active Directory and performing basic IT administration
• Experience with Mac and Windows devices
• Good ITIL knowledge and able to work within SLAs
• Excellent spoken and written communication skills
• A real passion for delivering excellent customer service

Please submit your CV for immediate consideration