3rd Line Support Analyst- £35,000
My client provides technology services to many of the UK and Ireland’s largest and most ‘mission critical’ operational systems. They are looking for a result orientated 3rd Line support Engineer to join their team.
About the Role
The role will involve providing general 3rd line IT support to a range of public sector and blue light emergency services customers predominantly on a Microsoft platform.
As a 3rd Line IT Engineer the role will require a strong troubleshooting, problem-solving and technical skills based background using various diagnostic tools.
In addition, strong inter-personal skills are required to guide customers (both internal and external) through situations (over the phone as well as face-to-face), providing resolution to incidents and ultimately reach customer satisfaction.
Communication is a key skill to enable the management of faults through incident, change and problem management.
For our Transport / Logistics Client based in the NorthWest Region we are looking for a Linux Application Specialist
Our Client requires two standard Linux images - RedHat and CentOs.
This work will require several distinct phases to be completed
If this sounds like a good fit please get in contact with an up to date copy of your CV.
Solution Architect – IT Infrastructure
Solution Architect, IT Infrastructure, IT Transformation, Enterprise Solutions, TOGAF.
An experienced Solution Architect is required by an IT Managed Service provider, for a large IT transformation programme with an Enterprise client in Manchester. The successful candidate will be responsible for developing the architecture and design of key enterprise solutions across a range of technologies, but with main focus around IT Infrastructure and Cloud. The role will require the ability to support and influence key stakeholders and product owners to ensure architecture strategies are understood, supported and delivered.
Knowledge and Experience Required:
The contract will run until April 2019, with possible extensions thereafter.
Please apply with CV for further details.
Service Desk Analyst, Helpdesk Analyst, 1st Line Support, Windows 10, Office 365, Active Directory.
Leading IT Managed Services business is looking for a Service Desk Analyst for a customer site in Manchester. The role sits within a busy team, supporting the customer in line with SLAs in an ITIL environment.
Responsibilities will include:
To be considered candidates must have strong technical skills around Windows 7/10, Active Directory, Office 365. Communication skills, ability to work under pressure and knowledge of ITIL principles is also important.
This is an initial short-term contract until the end of the year, with possible further project work available in January.