This job is no longer available.
You can view related vacancies or set-up an email alert notification when similar jobs are added to the website using the buttons below.

 

Job Description

Skills: First Line Support, 1st Line Support, Service Desk, Service Support, Service Desk, Technical Support

This is an exciting role for a Technical Support Engineer to join a client based in Berkshire on an initial 3-month contract basis. 

Responsibilities & Experience

  • Answer all incoming calls to the Service Desk in a professional, confident and timely manner
  • Provide first line support for any information technology issues and problems
  • Provide assistance by phone, email and/or using a ticket management system
  • Record all issues within an ITSM system
  • Track issues to resolution
  • Supporting technologies,
  • Update the internal knowledgebase with issue resolution details
  • Monitor, troubleshoot and escalate alerts
  • Escalate problems as required to Tier 2 and Tier 3 support teams
  • Act as a liaison between customers and technical escalation teams / 3rd parties
  • Proven track record with customer service skills
  • Exceptional communication skills, both verbal and written
  • Proven problem solving skills with the ability to identify root cause
  • Knowledge of Office products
  • Possess the ability to work under pressure in a fast moving environment.

Interviews are taking place this week please submit your CV for immediate consideration.

Please note - The service desk runs for 7 days so there will be some weekend work dependant on the rota.


This job has now been filled but you may be interested in:

 

PHP Website Developer

£30000 - £35000

PHP Website Developer – Dartford -£35,000

My client is a next generation financial services company and is growing their development team in Dartford, as a result they are looking for PHP professionals  to come on board.

The main day to day tasks of the PHP Developer include:

  •  Helping to build functional requirements, technical design and implement application features
  • Participate in design and code reviews
  • Integration of user-facing elements developed by the Website Developers, with server-side logic
  • Building reusable code and libraries for future use
  • Implementation of efficient, secure and scalable software
  • Build and maintain functional apps for the business
  • Building and modification of API’s to enable system integration
  • Be actively involved in company projects, to ensure the Development function is actively promoted

It is essential for the PHP Developer to be

  • Competent in PHP development
  • MySQL experience
  • HTML, CSS and JavaScript experience
  • Knowledge of WordPress
  • experience gained in a Agile environment
    • knowledgeable of Integration and exchange protocols (ex. XML, Soap, Json etc.))
    • Experienced with html5, CSS and JavaScript (jQuery) essential

An excellent benefit package is on offer for the PHP Developer including:

  • Performance based salary bonus
  • Private pension scheme
  • Private medical Insurance
  • Dental health Plan
  • Discounts across a wide variety of companies

PHP Website Developer – Dartford -£35,000

PHP Developer

£40000 - £45000

PHP Developer – Dartford -£40-45,000

My client is a next generation financial services company and is growing their development team in Dartford, as a result they are looking for PHP professionals  to come on board.

The main day to day tasks of the PHP Developer include:

  •  Helping to build functional requirements, technical design and implement application features
  • Participate in design and code reviews
  • Integration of user-facing elements developed by the Website Developers, with server-side logic
  • Building reusable code and libraries for future use
  • Implementation of efficient, secure and scalable software
  • Build and maintain functional apps for the business
  • Building and modification of API’s to enable system integration
  • Be actively involved in company projects, to ensure the Development function is actively promoted

It is essential for the PHP Developer to be

  • Competent in PHP development
  • Experienced with both object and procedural coding
  • fully conversant with MySQL database design, optimisation and development
    • knowledgeable of Integration and exchange protocols (ex. XML, Soap, Json etc.))
    • Experienced with html5, CSS and JavaScript (jQuery) essential

An excellent benefit package is on offer for the PHP Developer including:

  • Performance based salary bonus
  • Private pension scheme
  • Private medical Insurance
  • Dental health Plan
  • Discounts across a wide variety of companies

PHP Developer – Dartford -£40-45,000

Senior .Net Developer

medical insurance benefits

Senior .Net Developer- Hampshire -£64,000

A global technology services company is currently engaged in several large projects moving their world class applications from PHP to .Net and as a result will be looking for a Senior.Net developer to come on board to drive this project forward.  You will be working in a team of 4 with other strong developers and testers.

It is essential for the .Net developer to have:

  • Experience with .Net development gained from an agile environment
  • Experience with SQL
  • Experience with PHP Development
  • Solo and team development experience
  • An ability to manage your own workload while providing regular updates to management and other senior stakeholders   

It would be ideal although not essential for the .Net developer to have:

  • Experience with JavaScript
  • Knowledge of Linux
  • Oracle experience
  • Experience of working in the telecoms industry

A very competitive salary of up to £64,000 is on offer for the right candidate, there is also a excellent benefits package including:

  • 25 days holiday
  •  A private pension plan,
  • Health and Dental insurance
  • Several discount schemes.

First round interviews are being arranged, please send in your CV for a confidential discussion.

Senior .Net Developer- Hampshire-£64,000

Senior .Net Developer- Hampshire -£64,000

A global technology services company is currently engaged in several large projects moving their world class applications from PHP to .Net and as a result will be looking for a Senior.Net developer to come on board to drive this project forward.  You will be working in a team of 4 with other strong developers and testers.

It is essential for the .Net developer to have:

  • Experience with .Net development gained from an agile environment
  • Experience with SQL
  • Experience with PHP Development
  • Solo and team development experience
  • An ability to manage your own workload while providing regular updates to management and other senior stakeholders   

It would be ideal although not essential for the .Net developer to have:

  • Experience with JavaScript
  • Knowledge of Linux
  • Oracle experience
  • Experience of working in the telecoms industry

A very competitive salary of up to £64,000 is on offer for the right candidate, there is also a excellent benefits package including:

  • 25 days holiday
  •  A private pension plan,
  • Health and Dental insurance
  • Several discount schemes.

First round interviews are being arranged, please send in your CV for a confidential discussion.

Senior .Net Developer- Hampshire-£64,000