This job is no longer available.
You can view related vacancies or set-up an email alert notification when similar jobs are added to the website using the buttons below.


Job Description

Skills: Technical Support, IT Support, Deskside Support, Service Desk, First Line, Second Line,

Our market leading client requires a Technical Support Engineer for an initial 3-month contract to be based out of their Canary Wharf office.

You will provide desk side support and be responsible for resolving IT problems, configuring PC’s, installing, upgrading and replacing core hardware and software.

Technical Requirements

  • Experience of call logging & reporting in an ITSM tool preferably Service Now.
  • Proven knowledge of IT operating systems
  • Organisational skills
  • Strong customer service skills
  • Microsoft Office skills
  • Experience of supporting customers by telephone / remotely
  • 2 years of IT support experience
  • Working knowledge of Microsoft Windows and MAC client operating systems as well as various software packages including Microsoft Office
  • Knowledge of Microsoft Tech including AD, SCCM.
  • Good understanding of computer systems, mobile devices (iPhone) and other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Experience of VMware and Lenovo hardware
  • Familiarity with remote desktop applications and help desk software (e.g. Service Now)
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • PC Builds & Printer Setup 

This is a contract role paying between £140 to £160 per day and will initially run for 3 months. 

Interviews are taking place this week, please send your CV for immediate consideration.



This job has now been filled but you may be interested in:


Deskside Support Engineer

£120 - £150

Skills: Deskside, Technical Support, Deskside Support, Service Desk, IT Support, First Line Support, 1st Line Support 

Our Canary Wharf based client requires an Deskside Support Engineer  for an initial 3-month contract to assist customers with face to face, deskside and remote support.


  • Provide deskside support and deliver hardware break fix solutions to the Business in a Win7/10 and Mac OS environment, diagnosing and resolving IT hardware and software problems, configuring PC’s, installing, upgrading and replacing core hardware and software, within specified SLA’s
  • To provide local assistance in the delivery of IT solutions and be involved, often as part of a project team, for IT implementations, installations and upgrades. This function may also include client site support for core products.
  • Travel to satellite offices when required to provide deskside support
  • Become involved in the implementation of best practice across Business areas, by providing informal training and advice on the effective use of the firm’s hardware and software.
  • Assist IT colleagues within Local Support by sharing information, knowledge transfer and experience sharing
  • Complete Local Support admin duties

Key Skills & Experience 

  • Good all-round knowledge of IT and its use within a business environment for a minimum of 1 year.
  • Key knowledge required – Win7/10, MS Office 2013, O365, iOS, laptop hardware fault diagnosis and repair
  • Desirable experience – Mac OS, SQL, ServiceNow
  • Will have worked within a Customer Services environment with strong customer service skills and been involved in relationship management.
  • Must have a flexible approach to working hours

Interviews are taking place early next week with a view of the right candidate starting as soon as possible.

Please submit your CV for immediate consideration.

IT Operations Executive

£25000 - £35000

IT Operations Executive

£25,000 - £35,000



We are growing, and are an efficient and highly professional IT recruitment business of over 20 years. We comprise 35 colleagues over two offices.

We have invested heavily in our own IT systems. To maximise our future performance and levels of service we wish to make even greater use of these, so now seek a knowledgable and highly driven IT enthusiast to join us.

Key areas of focus will be:

• Maximising the effectiveness and functionality of our CRM system (Adapt)

• Taking full responsibility for its efficient use by our users

• Training new and existing users to use it efficiently and to the business’ minimum standards

• Achieving appropriate integration of our various systems, phone, email, job boards, internal company display screens, website and various social media platforms

• Organising various timely reports and MI

• Communicating with our suppliers and partners including our outsourced IT support partner and telephone service provider

In addition to possessing the above skills, we seek a colleague who is also, outgoing, proactive, communicative, punctual and highly enthusiastic about all things technology.

If this sounds like a good fit please apply with an up to date copy of your CV for immediate consideration.

It Administrator

£80 - £90

IT Administrator

Location: Canary Wharf (Canada Square)

Pay:  £80 - £90 per day

Days: FT Monday - Friday

Contract Duration: 3 months

IT Administrator, IT Administration, Technical Stock Take, Stock check, Technical Administrator

An excellent opportunity has arisen for an experienced IT Administrator to work for a fantastic company based in Canada Square, London.

The successful candidate will have excellent IT Administration experience alongside fantastic customer service skills, being responsible for the following day to day tasks:


  • Process leaver PCs (stage 2 - no interaction with users at the VisIT Bar)
  • Facilitate equipment collections;
  • Process mobile phones;
  • Deal with leavers queries (ie escalations from HR and IDE).


  • Deal with consumable queries
  • conduct consumable counts
  • order consumables
  • re-stock consumable items

Stock Checks:

  • Conduct regular loan laptop stock checks
  • Conduct regular hardware parts stock checks

Quality checks:

  • Conduct regular checks of the equipment in the build room (ie loan laptop shelves, work in progress shelf)
  • Check and clear datalockers
  • Perform EOF build room checks


  • Organise and run huddle meetings
  • Be responsible for the Values day IT presentations.
  • Admin side of projects
  • Communicate with end users;
  • Chase users;
  • Collect information;
  • Write reports.

VisIT Bar management:

  • Be the "face of the VisIT Bar"
  • Manage all walk-in users (meet and greet, provide with a guidance)
  • Provide with consumables
  • Collect returned devices
  • Provide with loan laptops when necessary
  • Collect and wipe loan laptops
  • Provide with consumables
  • Collect returned devices
  • Provide with loan laptops when necessary
  • Collect and wipe loan laptops

If this is the right opportunity for you, apply today.

Floorwalker - Windows 10 migration

£200 - £200

Floorwalker – Windows 10 migration. West London.

An experienced Floorwalker / Desktop Engineer is required by an IT Services company, for a short-term customer project around Windows 10 deployment. Tasks will focus around floorwalking and user support throughout the migration, as well as some standard desktop support work required by the end client.

To be considered we are looking for:

  • Experience upgrading Windows 7 to Windows 10
  • Experience in post-deployment floorwalking
  • General all-round desktop support skills
  • Excellent customer facing skills – ability to work closely with users in a professional manner

Please apply with CV for consideration; shortlisting will take place this week.