Job Description

Technical Author, Technical Writer - Technical Author, Content Writer, Service Transition

Technical Author, Technical Writer, Service Transition, Retail, E-Commerce, Technical Writing, Policy, Content Writer

Location: Remote working

Job type: Contract - 3 months

Outside IR35

Sector: Online Retail, E-Commerce, Retail, Managed Services, IT Service Provider, Technology Business

Job Description:

A large Managed IT Service Provider is looking for a Technical Author / Technical Writer to work closely with the wider IT Team to create service technical transition documentation, which will include User Manuals, Datasheets and other technical documentation. This is part of a larger IT Transformation and Continuous Improvement Programme for their Online Retail business end client.

The successful Technical Author / Technical Writer should have worked with internal teams to obtain an in-depth understanding of business processes, Infrastructure and the documentation requirements.

Job Requirements:

  • Proven experience in a similar Technical Writing role
  • Prior experience creating documentation relating to IT Infrastructure and service technical transition
  • Strong Technical Documentation experience
  • Retail/E-Commerce sector experience highly desirable
  • Excellent communication skills and able to work well with a variety of stakeholders

Please apply with CV for immediate consideration.