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Job Description

A leading IT Managed Services company has a requirement for a SystemX Voice Engineer for a customer project based in either Glasgow or Birmingham on an initial 6-month contract. 

The SystemX Voice Engineer will primarily responsible to work in a significantly independent way to complete customer datafill tasks relating to customer configuration for Voice customers on SystemX platforms and architecture.


  • Provide updates on proprietary order systems on completion of data fill.
  • Provide support to colleagues and line management operating to a good level of standards and operating procedures.
  • Support project Managers queries
  • Support planning queries
  • Interpret CPS Provide and Cease orders
  • Liaise with Order Raisers to correct issues with orders
  • Audit customer's existing data
  • Build datafill on Genband G9 platform
  • Build datafill on Genband gateway Controllers
  • Build datafill on Genband C20 switch
  • Build migration datafill on System X switch
  • Co-op with SDH and Field technicians to test new circuits
  • Diagnose alarms on G9 and C20
  • Co-op with customer's engineers to test new circuits
  • Load all migration datafill to move customers from System X to C20
  • Advise Numbering groups to raise SDA's to update RNM
  • Sign off orders
  • Update records
  • Advise management and provide analysis when migrations fail

Required Skills:

  • Excellent technical knowledge of SystemX platforms exposure both in hardware and data fill
  • Excellent knowledge covering DASS, CTX, Q.931, DPNSS, CAS, C7 datafill.
  • Excellent knowledge covering network routing datafill
  • C20 Switch experience
  • Minimum 5 years of telecoms experience backed-up with accredited formal manufacturers training courses on relevant platforms.

Please submit your CV for immediate consideration

Key Skills: SystemX, C20, SystemX Platforms, DASS, CTX, DPNSS, CAS, Voice, Engineer, C20, G9