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Job Description

Cloud (NetApp) Engineer

Location: Camberley

Focal Engineer, Cloud, NetApp, NCIE, threat detection, Customer service provider, Technical Lead, Network Security Engineer, Cloud NetApp, Technical Team Leader

A fantastic permanent opportunity has arisen to work within a leading provider of Technology services in the Camberley area. The successful individual will be a hardworking, dynamic, and dedicated Technical Lead, qualified NetApp / NCIE Specialist, highly skilled in delivering exceptional customer service.

Key Responsibilities:

  • You will be a Technical Lead within your nominated customer account
  • Internal escalation point – mentoring and coaching internal resources, and training internal engineering staff and customers on products and solutions
  • Maintain awareness of all customers incident and report where necessary on nominated accounts
  • To add value by highlighting trends, security threats, or technical bulletins which may affect customers
  • To be responsible and accountable for all documentation and technical information relating to customer networks
  • To adhere to internal and external processes with regards to task allocation, completion, reporting and change. This includes updating all parties and associated documentation.
  • To assist with Proof of Concept scenarios, Type Approval activities and pre/post-change lab testing in both customer facing meetings; support reviews, project roadmap, monthly service reviews and weekly incident reviews
  • To take the lead in value-add projects and innovations
  • Produce and peer review low level designs
  • Ensure time sheets are accurate and submitted weekly against the correct booking codes approved via the Resourcing Team

Successfully considered applicants must demonstrate the following:-

  • NetApp Certifications
  • NCIE Specialist
  • Multi-vendor certification (desirable)
  • Design experience (desirable)
  • Leadership qualities, experience of technically leading from the front
  • Excellent verbal and written communication skills – Exceptional customer service skills
  • Commercial / business awareness
  • Excellent technical problem-solving skills
  • Excellent work ethic and a strong sense of pride and ownership
  • Remaining hands-on with relevant technology
  • Excellent positive rapport building – Builds trust and a collaborative working relationship with stakeholders across the organisation and colleagues within the engineering team
  • Knowledge sharing
  • Strives for continuous improvement, delivers and supports new processes and directions
  • Excellent customer facing and presentation skills
  • Positive and supportive attitude

If this is already sounding fantastic, wait for the employee benefits….

  • 33 days holiday, including public holidays, plus the option to buy or sell five days each year
  • Company pension scheme
  •  A range of family friendly policies including childcare vouchers
  • An employee-funded car leasing scheme
  • Occupational health support
  • Fantastic rewards scheme

If you are still reading and consider yourself matching to the above, then what are you waiting for?

This job has now been filled but you may be interested in:


Head of Design

£90000 - £110000

Skills: Business Design Manager, Head of design, technical design, Government stakeholder, transformation programme, change management, ICT transformation, Technical Programme, Head of team


Our Client is a successful global provider of professional services and technologies within the Government services.They are proud to deliver valuable, long term, operations and maintenance services across the world for its customers within Government Services. Every year, they participate in some of the world’s largest and most challenging projects, and they are now looking to hire a driven and strong Head of Design to work alongside the Design Team.

The Design Team are involved in a national programme delivering new capabilities into the public sector. This post will suit a strongly experienced and ambitious person with strong Business & Technical Design knowledge, who can engage well with Public sector / Government stakeholders and is happy to travel across the UK extensively, whilst thriving in a challenging and demanding role.


  • Engaging well with Government / Public sector stakeholder community to understand individual needs and build consensus on the design
  • Developing and deploying appropriate design processes and procedures
  • Working successfully alongside the design team
  • Building and maintaining an enterprise architecture for Government Services that supports agile and evergreen delivery
  • Developing and deploying appropriate design solutions
  • Transferring knowledge to public sector / Government stakeholders and commanders
  • Developing and deploying appropriate design solutions
  • Facilitating multi-force and agency design activities, with an approach and style that is supported by UK Policing, its policies, procedures, stakeholders and commanders
  • Undertaking overarching assurance of solution designs, project and programme delivery and any design related decisions


  • Commitment and flexibility to work out of hours when necessary
  • Significant travel and the requirement to work away from home on a regular basis
  • The need for agile working from an evolving mix of home, offices and operational base working
  • Considerable UK wide Public sector / Government stakeholder understanding, engagement and management.
  • Demonstrable experience of leading the delivery of enterprise and system design activities, within a complex stakeholder environment with both local and national political implications
  • Demonstrable experience of complex ICT-enabled change programmes, within a high security environment
  • Some demonstrable technical and business design management, including waterfall, agile and hybrid methodologies, to deliver within challenging timescales.
  • Self-motivated with excellent interpersonal skills
  • Demonstrable experience with both business and technical design. Demonstrable understanding of, and expertise in, exploiting enterprise architecture: vision, strategy, business and technical services to deliver agile and evergreen solutions
  • Proven track record of delivering complex, multi-year change over multiple organisations and services
  • Excellent organisation and planning skills with the ability to prioritise a demanding workload and resources to meet objectives and deadlines.
  • High resilience and commitment to change and service, demonstrated in a government, police or similar environment


  • AGILE Delivery qualifications such as Scaled Agile Framework (SAFe) or equivalent
  • DEGREE LEVEL, or equivalent experience, in Communications and Informations System, or related discipline
  • Enterprise Architecture design qualifications, such as TOGAF or equivalent.
  • PRINCE 2: Proven technical/management expertise, including waterfall (PRINCE2 or equivalent) and agile methodologies (SAFe or equivalent), delivering within challenging timescales whilst managing national stakeholders

Please apply today for consideration. Successfully shortlisted applicants will be shortlisted.

Commercial Relationship Manager

£250 - £275

Skills: Vendor Manager, Procurement Manager, Procurement Officer, Supply Chain,Commercial Consultant, Commercial Manager, Commercial, Procurement

Our leading IT Services provider client requires a Commercial Relationship Manager for a long term contract working onsite at one of their global blue chip clients. 


  • Supply chain background – mainly procurement knowledge
  • Contract management experience
  • Excellent negotiation skills
  • Oustanding client facing skills 
  • Ability to talk to people and be confident in presenting findings back to clients and ensuring that cost savings are achieved
  • Ability to recognise opportunities from a commerical perspective
  • Commercial initiative 

This is an initial 6 month contract with the liklihood of a long term work due to the volume of work planned for 2019 and beyond. Please submit your CV for immediate consideration. 

Service Architect

£50000 - £60000

Service Architect- £60,000 – Car Allowance

My client a major player in the professional service sector. Due to expansion they are currently recruiting for a talented Service Architect to join their team.

About the role

As a key member of the team reporting to the Service Design and Mobilisation Manager, you will be responsible for providing the overall Service Design to the Sales and Bid Teams and subsequent handover to the Projects and Operations teams.

The succesful engage with all areas of the business to define service offerings, and work closely with the Bid, Presales and Sales teams to ensure high quality proposals are submitted, designing credible and deliverable service architecture that is fully costed and appropriate for the customer services required.

Main duties

  • Providing presales support to help develop new opportunities and look for innovative solutions to enhance our service offerings
  • Work with the Operations and Engineering teams to develop a robust and measurable service architecture that can be delivered against new customer requirements, and that is scalable for future opportunities
  • Assist the Sales, Bid, and Commercial teams in developing SLAs and associated terms that are relevant, measurable, and achievable by operations
  • Act as an interface between the Presales team and the Operation teams to build a knowledge base of standard collateral and past performance of services offering
  • Identify, as part of service design, the skills, capabilities and functional requirements within Operations to deliver service quality
  • Be aware of external service standards and promote them where appropriate so that they may affect and better our proposals
  • To ensure that where service capabilities are not fully understood, to seek assistance from other members of the team, or the wider business, to validate solutions prior to providing customer solutions or pricing.
  • Timely completion and adherence to company processes



  • 33 days holiday, including public holidays
  • Company pension scheme
  • A range of family friendly policies including childcare vouchers
  • An employee-funded car leasing scheme
  • Occupational health support