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PLEASE CONTACT

Peter Hilditch

0208 334 7529

Job Description

Network Security Engineer-£50,000

My client an award-winning multinational telecommunications company. Due to expansion they are currently recruiting for a Network Security Engineer who will be responsible for Gathering Technical Detail and Configuration Build of security products & Activation & testing security products across their global Network.

About the role

The successful candidate  will manage the implementation of the customer security service, this consists of implementing and testing of the security builds to meet customer expectations and deliver order revenue in line with business commitments. Ensuring SLA’s are adhered to and customer expectations are fulfilled.

You should have extensive knowledge of Fortinet products such as Fortigate & Fortimanager including troubleshooting experience

Key skills

  • Technical experience of network routing (Preferably CCNP level or equivalent) within a large Telecommunications Service Provider.
  • Minimum of 3 years’ experience of working within a large Telecommunications Service Provider or equivalent
  • Experience of gathering technical information via interfacing with Internal & external customers.
  • Experience of activating managed services with customer interaction.
  • Experience at working within a high-volume quick delivery provisioning organisation
  • Experience on at least 3 of the following systems is desirable:
  • Fortigate
  • Fortimanager
  • Alcatel
  • Juniper
  • Cisco
  • Radware
  • Arbor
  • Versa

This job has now been filled but you may be interested in:

 

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£150 - £170

Skills: Service Desk Analyst, Deskside, Service Desk, First Line Support, 1st Line Support, IT Support, IT Technician, Local Support Engineer, Hardware Fix, Software Fix 

Our industry leading client requires a talented Service Desk Analyst for a long term contract engagement to be based out of their Guildford offices. 

Key Responsibilities:

  • Take calls from customers and log their tickets
  • Assigning tickets that can’t be resolved to 2nd Line Support
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Things you need:

  • Experience with 1st Line Support
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  • Understanding of Windows 
  • Experience of using remote access tools

Initially please submit your CV for immediate consideration. 

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£170 - £200

Skills: 2nd Line Support, Second Line Support, IT Support, IT Technican, ITIL, Service Management, Technical Analyst, 

An IT managed service provider requires a 2nd Line Support Engineer for a long term contract to be based out of their Guildford office location. 

This role would ideally suit someone with between 12-18 months experience in a 2nd Line Support role who is looking to further their experience. 

2nd Line Support Responsibilities: 

  • Ensure assigned call requests and incidents are resolved in a timely manner to meet defined service level targets
  • Problem Determination & Root Cause Analysis; Troubleshooting Integration Errors and Workplace related customer issues
  • Accountability for locally held stock of Desktop/Laptop,/Tablet hardware and other peripherals e.g. printer, display screens, docking stations etc. that are used to fulfil requests, ensuring Asset Procurement and Stock Control processes are followed
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Required Education, Skills and Qualifications

  • Minimum 12 to 18 months experience in a technical support environment with a very strong all round technical competence
  • ITIL Foundation Certificate in IT Service Management
  • Excellent knowledge of: Desktop PC's and operating systems (Windows XP/Windows7/Windows8), networking and firewalls
  • Experience with: Anti-virus software management and rollout, backup technology, server installation, terminal server, IT security, data replication technologies
  • Experience in server set up, configuration and support - in particular small business server 2003/8 and server 2003/8, Exchange 2003/7/10
  • Ideally Microsoft qualified.

Interviews will take place this week, please submit your CV for immediate consideration.