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PLEASE CONTACT

Peter Hilditch

0208 334 7529

Job Description

3rd Line Network Engineer- £40,500-Bonus

My client an award-winning multinational telecommunications company. Due to expansion they are currently recruiting for an experienced Network Engineer who will be responsible to manage several large accounts.

About the role

My client is looking for an experienced Network Engineer who will  provide dedicated operational support to a specific Managed Service customer’s network. Will be responsible for assuring proactive alarm management, network analysis, routine maintenance, health checks, and crisis management, as well as being an escalation point for the Service Desk, Customer, and Service Managers.

The position successful candidate will be expected to be a technical focal point and SME within the team for the customer’s network; validating escalations into 3rd level Technical Support, 3rd Party Vendor, and Local Exchange Carriers. Duties also include training other members of the NOC group and associated assurance teams.

Key skills

  • Cisco CLI & CPE hardware
  • Juniper CLI
  • IPVPN & MPLS networks
  • Switching and Routing Protocols
  • Failover Protocols, HSRP,GLBP,VRRP
  • LAN managment
  • DSL/secure DSL
  • Ethernet Services
  • ISDN services
  • Statacom and Lucent ATM
  • APM (Application and performance monitoring)

Benefits

  • 25 days holiday
  • Company Bonus
  • Health insurance
  • Life Assurance
  • Pension
  • Employee Assistance Programme
  • Training Budget
  • Career Progression

This job has now been filled but you may be interested in:

 

Software Developer

£450 - £500

Skills: Development, Software Developer, Java, Java 1.8, Spring Boot, Maven, Oracle, Redis, Rest APIs, Gitlab, Jenkins, Portal Developement, Software Engineer 

Our leading IT Services provider requires a Software Developer for an initial 3 month contract to be based out of their end client site in Berkshire or in Lison (Portugal). 

The client are building a new team and are looking to base resource in one of two locations (Lisbon and Newbury). 

Skills & Experience:

  • Java 1.8
  • Spring boot
  • Maven
  • Oracle database
  • Redis
  • Rest APIs
  • Gitlab
  • Jenkins

Plus:

  • SOAP APIs
  • Awareness of CI/CD “continuous integration/continuous delivery”
  • Jenkins
  • Experience on writing swagger documentation and produce Yaml files

This role has a start date of mid May, with interviews taking place next week so please submit your CV for immediate consideration. 

Security Consultant

£450 - £500

Skills: Database Activity Monitoring, DAM, Security Architect, Security Consultant, Monitoring, Database Consultant, Security Consultant 

Our industry leading IT Services provider requires a Security Consultant with a proven background in designing and implementing a DAM (Database Activity Monitoring) Security System for a contract based on a client site in Berkshire. 

You will be responsible for designing and implementing a DAM (Database Activity Monitoring) security system aimed at supporting users across the world.  

Skills & Experience 

  • DAM (Database Activity Monitoring) security system experience
  • Experience of implementing security controls and/or privileged access monitoring requirements and processes.
  • Background and experience in information security working as a consultant.
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This is an urgent requirement and interviews are taking place ASAP, so please submit your CV for immediate consideration. 

Infrastructure Architect

£100000 - £100000

Position: Infrastructure Architect

Location: London, with extensive travel across England and Wales.

Contract Duration: Permanent

Salary: 100K per annum.

There is a fantastic new opening for a Network Architect with previous experience in the Police & Government sector. You will be a vital part of a Transformation in Forensics project within a small technical design team, within larger projects, to achieve technical and business change. All work will be carried out in collaboration with police and forensic service business and technical stakeholders. It is essential the team is ‘police led’. It should accommodate their business needs, and account for local technical constraints, whilst still driving through the transformational vision

Responsibilities:

• Lead the design of the network infrastructure for shared forensic services across forces, including mobile access from CSIs.

• Manage the implementation of secure networking for a hybrid cloud to connect bureaux across England and Wales.

• Work closely with police and Home Office network engineers and systems architects to understand and overcome their constraints and challenges.

• Apply in-depth knowledge of networking technologies and techniques to ensure best practice / use of proven patterns in the configuration of appliances and virtual networks.

• Development and validation of the hybrid cloud approach and design proposed for the forensic service, including preparation of and supporting network models.

• Collaboration with police technical stakeholders to migrate to buy-into, and plan for, the transition to a national networked solution.

• Design and implementation of feasibility studies to mitigate any technical risk.

• Liaise with business and technical stakeholders to understand local police networks.

• Run or participate in network architecture sessions with local force IT / cohort architects.

• Run rapid technical feasibility studies to validate unknowns, e.g. to prove connectivity is possible.

• Asses any proposed networking components from suppliers, e.g. during procurement.

• Manage the implementation and configuration of network services and components.

• Support the identification of technical and/or programme risks.

• Any other duties that are commensurate with the role.

Essential Requirements:

• Hold, have held, or eligible to apply for UK based security clearance – ideally NPPV2 or 3.

• Hold an undergraduate degree – ideally in computer science, maths, or engineering.

• Have, or working towards, a qualification in technical architecture, e.g. MCSE in Cloud Platform & Infrastructure or similar.

• Other technical qualifications / training, e.g. in secure or cloud-based network design.

• Security certification, e.g. CISSP, CISMP, etc.

• Experience of networking platforms and systems in the public sector / law enforcement.

• Able to deliver transformational change – mobile and cloud enabling enterprises.

• Creates real and measurable business value, as evidenced by operational solutions.

• Depth of experience in configuring secure network technology - routers, firewalls, etc.

• Experience in the design of LANs, WANs, VPNs, virtual networks, and hybrid clouds.

• Able to design, build, monitor, and load balance highly available secure networks.

• Knowledge of how to setup and monitor gateways, e.g. for remote / device access.

• Understanding of constraints with current police networks (PSNP, Airwave).

• Proven delivery of solutions to enable access to mobile / remote / local networks and apps.

• Working knowledge of virtualisation technology and container-based deployment.

• Understanding of information security constraints and best practice.

• Able to lead architecture sessions on network design in complex environments.

• At least three years’ experience as an architect / lead designer of major network solutions.

• Proven ability to collaborate with team members and a wide range of people.

• Demonstrates good organisational skills giving the ability to deliver to timeframes and estimates.

• Demonstrates good written, oral, comprehension and presentational skills.

• Proven capability in the documenting network designs

Please submit your CV for consideration

NOC Engineer

£34000 - £34000

NOC Engineer - Juniper, Cisco

Location: Basingstoke

Days: Monday – Friday 

Salary negotiable

Contract Duration: Permanent

A fantastic Client requires a customer focused NOC Engineer to provide operational support to a specific Managed Service customer’s network. You would be responsible for assuring proactive alarm management, network analysis, routine maintenance, health checks, and crisis management, as well as being an escalation point for the Service Desk.

Essential Duties:

  • Resolution and diagnosis of network and system faults at a 2nd line support level through proactive alarm management and technically escalated Service Desk faults. Monitor and action the trouble ticket queues on a daily basis in a timely and professional manner. Take ownership of complex investigations.
  • Provide operational assistance to all areas of Service Operations, mentor and train members of the NOC and Service Desk.
  • Monitoring the network performance, highlighting any deficiencies through the appropriate channels via network health checks and statistical analysis.
  • Monitoring the network performance, Identification of activities that present risk to the live network. Action and resolve using the correct processes and procedures.
  • Management of technically escalated issues that may require hands-on management of 3rd party vendor activities and customer liaison.
  • Drive resolution of customer issues from end to end

Requirements:

  • Understanding of IP networking specifically Cisco and Juniper, demonstrated via certification and operational experience.
  • Experience working on Data/IP networks within an operational environment; completing 2nd level diagnostics across multiple technologies and Vendors.
  • Demonstrative experience in Incident Management and Service Operations environments
  • Willing to go through a Security Clearance
  • Good supervisory and people skills.
  • Ability to train and mentor lesser experienced members of the team.
  • Excellent communication skills with ability to converse technical information in a manner appropriate to multiple audiences.
  • Organisational skills with ability to work within defined service level agreements and effectively multi-task.
  • Advanced 2nd line technical competency level that spans all IP related technologies.
  •  Proactive attitude with an ability to take ownership of issues.
  • Train Service Desk staff on technical, functional and procedural items.
  • Excellent customer focus

Education

  • A-level or above, CCNP and/or JNCIS
  • Telecommunications or other related industry field of study.

 Knowledge of one of more of the following:

• Cisco CLI & CPE hardware

• Juniper CLI

• IPVPN & MPLS networks

• Switching and Routing Protocols

• Failover Protocols, HSRP,GLBP,VRRP

• LAN managment

• DSL/secure DSL

• Ethernet Services

• ISDN services

• Statacom and Lucent ATM

• APM (Application and performance monitoring)

• Any other task as defined by line management.

 

If interested in this position, please apply today.

NOC Engineer - 3rd Line (Juniper, CISCO)

£45000 - £45000

3rd Line NOC Engineer - Juniper, Cisco

Location: Basingstoke

Days: Monday – Friday / standard day working hours

Contract Duration: Permanent

A market leading network and communications service provider requires a customer focused NOC Engineer to provide operational support to specific customer networks. This would suit an ambitious Engineer looking to work in a more customer focused role, and who would benefit from excellent career opportunities on offer.

This position will provide dedicated or semi-dedicated operational support to a specific Managed Service customer’s network. You would be responsible for assuring proactive alarm management, network analysis, routine maintenance, health checks, and crisis management, as well as being an escalation point for the Service Desk, Customer, and Service Managers.

The position includes some queue, workload and team supervision responsibilities, and the role is expected to be a technical focal point and SME within the team for the customer’s network; validating escalations into 3rd level Technical Support, 3rd Party Vendor, and Local Exchange Carriers. Duties also include training other members of the NOC group and associated assurance teams.

Essential Duties:

  • Resolution and diagnosis of network and system faults at a 3rd line support level through proactive alarm management and technically escalated Service Desk faults. Monitor and action the trouble ticket queues on a daily basis in a timely and professional manner. Take ownership of complex investigations.
  • Provide operational assistance to all areas of Service Operations, mentor and train members of the NOC and Service Desk.
  • Monitoring the network performance, highlighting any deficiencies through the appropriate channels via network health checks and statistical analysis.
  • Monitoring the network performance, Identification of activities that present risk to the live network. Action and resolve using the correct processes and procedures.
  • Management of technically escalated issues that may require hands-on management of 3rd party vendor activities and customer liaison.
  • Drive resolution of customer issues from end to end

Requirements:

  • The position NOC Technician III requires an advanced understanding of IP networking specifically Cisco and Juniper, demonstrated via certification and operational experience.
  • A minimum of 6 years’ experience working on Data/IP networks within an operational environment; completing 1st/2nd level diagnostics across multiple technologies and Vendors.
  • Demonstrative experience in Incident Management and Service Operations environments
  • Willing to go through a Security Clearance
  • Good supervisory and people skills.
  • Ability to train and mentor lesser experienced members of the team.
  • Excellent communication skills with ability to converse technical information in a manner appropriate to multiple audiences.
  • Organisational skills with ability to work within defined service level agreements and effectively multi-task.
  • Advanced 3rd line technical competency level that spans all IP related technologies.
  •  Proactive attitude with an ability to take ownership of issues.
  • Train Service Desk staff on technical, functional and procedural items.
  • Excellent customer focus

Education

  • A-level or above, CCNP and/or JNCIS
  • Telecommunications or other related industry field of study.

Should have an advanced knowledge of one of more of the following:

• Cisco CLI & CPE hardware

• Juniper CLI

• IPVPN & MPLS networks

• Switching and Routing Protocols

• Failover Protocols, HSRP,GLBP,VRRP

• LAN managment

• DSL/secure DSL

• Ethernet Services

• ISDN services

• Statacom and Lucent ATM

• APM (Application and performance monitoring)

• Any other task as defined by line management.

 

If interested in this position, please apply today to be considered for the shortlist.