Job Description

You'll be joining the ESN Test Team, they are responsible for the development, execution of test plans and scripts to deliver the customer User Operational Acceptance Testing (OAT). The role is accountable for organisation and management of customer OAT testing and obtaining sign off for operational use of ESN Services. The role will successfully deliver OAT in line with ESN milestones and to the customer’s contractual requirements.

The role is based in our Basingstoke office. There will be occasional travel to other offices, customers, suppliers and satellite locations within the UK.

The role will be expected to follow industry standard process and procedures to ensure OAT and service verification are conducted in the most efficient and effective manner and in line with customer expectations, contracts and ITIL framework.

To deliver the OAT schedule in line with project milestones, the role will be responsible for the following:

Work with internal and external customers, suppliers and partners to fully understand the OAT requirements and services it will deliver to customers in line with the contract.

  • To participate in technical reviews and negotiations with suppliers, authorities and end-users to deliver test assurance activities.
  • Implementation of the test principles and test methodologies as defined in the company’s ESN Test Strategy
  • To understand and review customer requirements in collaboration with service design.
  • Review and understand test plans, scripts for ESN system and sub systems, integration testing and to use these to generate or to include in OAT scripts and test plans.
  • Develop detailed test scripts for each test scenario and gain customer acceptance / approval allowing test execution.
  • Develop test plans and input to the development of test schedules for the delivery of scripting, dry runs and execution of customer witness OAT events.
  • Chairing test readiness, test wash-up and test completion reviews.
  • Generating test reports.
  • Build and manage end-user, Authority and supplier relationships and manage expectations to help the smooth delivery of test activities.

Key Skills:

  • Experience working in a test environment and delivery of Operational Service Test Verification to end Users

  • Strong inter-personal skills with clear written and verbal communication with ability to interpret complex solutions and requirements, influence and negotiate with customers/suppliers and produce high quality test reports

  • Self-motivated and team worker with strong organisational skills

  • Good customer focus and analytical skills

  • Understanding and awareness of the specific customer requirements for the emergency services

Education/Job related qualifications:

  • ISTQB & ITIL Foundation as minimum
  • Working knowledge of Test Verification and issue management tools such as HPALM
  • Formal technical qualification in mobile telecommunications or electronic engineering