Job Description

Service Transition Analyst, Technical Author, Retail, E-commerce, Technical Writing, Policy, Security Policy, Technical Writer, Content Writer

Job type: Contract - 3 months

Status: Outside IR35

Sector: Online Retail, E-commerce, Retail, Managed Services, IT Service Provider, Technology Business

Job Description:

A large Managed IT Service Provider is looking for a Service Transition Analyst/Technical Writer to work closely with the wider IT Team to create policies and documentation as part of a large Cyber Security and Continuous Improvement programme. The successful candidate will work with their end client, a successful online retail business.

We are looking for candidates with understanding and experience across service transition processes, and the ability to analyse and document business requirements.

Job Requirements:

  • Proven experience in a similar role
  • Prior experience creating policies relating to service transition and wider IT Infrastructure.
  • Experience working with internal teams/stakeholders to understand requirements and business processes.
  • Experience writing security policies.
  • Strong Technical Documentation experience
  • Strong analysis skills
  • Retail/E-commerce sector experience preferred
  • High attention to detail
  • Excellent communication skills and able to work well with a variety of stakeholders

Please attach your CV for immediate consideration.