Remedy Application Support Engineer- £58,000
My client an IT Services company is currently recruiting for a Remedy Application Support Engineer to provide application support for business transition, transformation, and business in the Implementation of BMC Remedy ITSM application.
About the role
The successful candidate will look after the configuration and deployment of BMC Remedy ITSM, including production of technical documentation, statements of work, process maps handbooks, user guides, training and successful transfer into operations and ensuring the solutions include the requirements of other in scope deliverable areas and are fully integrated with the other deliverable areas.
Additionally, you will be the technical liaison with 3rd party suppliers including specification of requirements, technical compliance, inter-dependencies between suppliers, testing, Scoping of support contracts and transfer into operations.
Experience, skills, and qualifications required: