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Job Description

Project Scheduler – North West, England - £30-£35k P.A - DOE

Job Purpose Summary:

The Scheduler will be an expanding role and their duties will change and develop to meet our ever-changing Customer’s requirements.

Key Responsibilities:

  • Scheduling Planned Maintenance Visits with Major Clients and specific Service Engineers
  • Scheduling Remedial and Corrective activity with Major Clients and specific Service Engineers
  • Building and maintaining strong, long-lasting Customer Relationships at all levels.
  • Preparation of various activity Reports.
  • Preparation of KPI Reports covering all aspects of the Contract.
  • Liaising with Internal Departments relating to all Contract matters (Customer Service, Accounts & Sales).
  • Attending Contract Review Meetings and production of minutes for all Meetings (External and Internal).
  • Ensure the timely and successful delivery of all aspects relating to Service.
  • Assist with challenging Client requests or issue escalations as necessary
  • To understand the Business and its Goals
  • Produce reports on the following areas: Corrective Activity Scheduling Performance, Quoted Works Scheduling Performance, PPM Scheduling KPI Performance
  • The Scheduler will become fully conversant with the system and will be able to extract various reports and raise various documents in line with the role.
  • Working through daily reports and actioning where needed.
  • Record all information on our designated portals & systems