Service Desk Analyst, Helpdesk Analyst, 1st Line Support, Windows 10, Office 365, Active Directory.
Leading IT Managed Services business is looking for a Service Desk Analyst for a customer site in Manchester. The role sits within a busy team, supporting the customer in line with SLAs in an ITIL environment.
Responsibilities will include:
To be considered candidates must have strong technical skills around Windows 7/10, Active Directory, Office 365. Communication skills, ability to work under pressure and knowledge of ITIL principles is also important.
This is an initial short-term contract until the end of the year, with possible further project work available in January.