3rd Line Network Engineer- £40,000-Bonus
My client is an award-winning multinational telecommunications company. Due to expansion they are currently recruiting for an experienced Network Engineer who will be responsible to manage several large accounts.
About the role
My client is looking for an experienced Network Engineer who will provide dedicated operational support to a specific Managed Service customer’s network. You will be responsible for assuring proactive alarm management, network analysis, routine maintenance, health checks, and crisis management, as well as being an escalation point for the Service Desk, Customer, and Service Managers.
The successful candidate will be expected to be a technical focal point and SME within the team for the customer’s network; validating escalations into 3rd level Technical Support, 3rd Party Vendor, and Local Exchange Carriers. Duties also include training other members of the NOC group and associated assurance teams.