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Job Description

Network Engineer-£36,000

My client a major player in the professional service sector. Due to expansion they are currently recruiting for a talented CCNA qualified Engineer to join their team.

About the role.

The successful candidate will be responsible to provide remote technical support for customers. You will be the link between 1st Line NOC and the specialist engineering groups and become a key member of their team dedicated to providing a high level of customer service and commitment to their customer base.

Responsibilities

  • Provide timely responses any incidents which could include investigation, troubleshooting, diagnostics or data analysis
  • Recognise, identify and prioritise incidents in accordance to requirements, policies and operational impact
  • Technical ownership of all incidents and clear and concise ensuring to maintain customer satisfaction
  • Work alongside the Service Desk and other teams
  • Review performance repots and identify trends and changed to help us continuously improve and grow
  • Maintaining and updating documentation and technical databases

Key Skills

  • Experience of working a shift-based NOC role
  • Strong technical diagnostic ability
  • Excellent Problem-solving skills
  • Engagement with Vendor TAC
  • Two years Networking experience
  • Ability to build trust and a collaborative relationship with all stakeholders and colleagues
  • Excellent customer service skills

Qualifications:

  • CCNA or JNCIA level Networking Qualification

Benefits

  • 33 days holiday, including public holidays, plus the option to buy or sell five days each year
  • Company pension scheme
  • A range of family friendly policies including childcare vouchers
  • An employee-funded car leasing scheme
  • Occupational health support
  • Telent Rewards Scheme
  • Training budget
  • Career Progression

Qualifications:

  • CCNA or JNCIA level Netwirtking Qualification

Benefits

  • 33 days holiday, including public holidays, plus the option to buy or sell five days each year
  • Company pension scheme
  • A range of family friendly policies including childcare vouchers
  • An employee-funded car leasing scheme
  • Occupational health support
  • Telent Rewards Scheme
  • Training budget
  • Career Progressio

This job has now been filled but you may be interested in:

 

System Tester

£300 p/d

System Tester

 

Our global client is seeking an experienced System Tester to test a new server being installed. Must have proven experience within the telecommunication sector as this role will be testing on new application Servers. You will be working from start to finish on the testing of these Servers to get them up and running.

 

Need experience with:

  • You must have experience with at least one of Inet/Spectra.
  • Sip experience is essential for this role.
  • Ribbon c20 experience is considered a benefit.
  • Must have demonstrable experience with putting test plans together.

This role will initially be working from home but there is an expectation later down the line to be based partially on site in Berkshire.

 

Attach your CV for consideration.