Job Description

1st Line Support Engineer - Helpdesk Support, IT Support


3 months contract

Based on site in Wellingborough, Northamptonshire

Shift pattern - 3 days on, 3 days off

Working hours: 6PM - 6AM

£190 per day (inside IR35)


We are looking for a reliable 1st Line Support Engineer to join our client's fast paced dynamic IT team based in Wellingborough.

The main responsibility of the role is to maintain all IT Systems to a high standard ensuring operational availability and to respond effectively to all help-desk requests.


Tasks, Duties & Responsibilities

  • Install, configure, and upgrade operating systems and software, using standard business and administrative packages.
  • To be responsible for an area of technical expertise
  • Install, assemble, and configure computers, monitors, network infrastructure and peripheral such as printers, scanners and related hardware as required for new installation and office reconfiguration.
  • Act as a technical resource to assist the business users.
  • Make hardware and software acquisition recommendations.
  • Maintain current knowledge of hardware, software, and network technologies.

Skills and experienced required:

  • Active Directory (AD Manager Plus)
  • Windows 10 & Office 2016 and above
  • Both Mac and Windows devices experience
  • Office 365
  • Network Patching
  • Wireless Technology - Mobile devices
  • Manage Engine Service Desk or anything similar.
  • ITIL Foundation minimum

Please apply with your up-to-date CV for immediate consideration.