Job Description

IT Service Delivery Manager      

Location: Wokingham

Salary: Up to £65k per annum

Contract: Permanent

 

A leading IT Services and Consulting business are currently looking for an experienced Service Delivery Manager to join their team on a permanent basis.

The successful candidate will have a proven track record or success in leading all phases of technology projects.

 

Key Responsibilities:

  • Manage and oversee Service Delivery of IT infrastructure
  • Be the point of contact for clients and stakeholders
  • Attend client service review meetings
  • Monitor and oversee the customer performance, such as service objectives, SLAs, and contracts
  • SME for all Service Delivery
  • Manage project streams through the full lifecycle in accordance with best practice

 

Experience/Skills:

  • Proven experience in a Service Delivery role
  • Experience managing 3rd parties and Stakeholders
  • ITIL certified
  • Broad knowledge of IT infrastructure
  • Pragmatic and a willingness to learn

 

Please apply with your CV to be immediately considered for the position.