Job Description

3rd Line Infrastructure Engineer - Infrastructure, Networking Infrastructure, 3RD Line

3rd Line, Infrastructure, Networking, Storage, VMware, Projects, Firewalls, Nimble, Ceph

Permanent opportunity

City of London

£50,000 - 70,000 per annum (dependent on experience)

We are working on an excellent opportunity with a rapidly growing business for a 3rd Line Infrastructure Engineer, working with a range of technologies including Windows Servers, VMware, Storage, Firewalls and Cloud Technologies. The successful candidate will provide escalated 3rd Line Support and deliver a range of complex infrastructure projects end to end.

Key responsibilities:

  • Resolve escalated IT technical issues for customers
  • Promote excellent customer service, effective response times and provide expert insight into general support issues
  • To lead in infrastructure installation, hardware refresh, and other projects as occasion demands
  • Design and support firewall and security environments
  • Managing and implementing upgrades to existing services
  • Managing and configuring all network hardware (switches, routers, firewalls)
  • Managing high performance storage technologies (Nimble, Ceph, High IOPS)
  • Mentoring junior engineers and service desk engineers

Experience Required:

  • At least 3 years' experience in a similar 3rd Line Infrastructure Engineer role
  • MSP or Hosting company background
  • VMware, Networking Infrastructure and Storage technologies experience
  • Strong general 3rd Line Infrastructure Support skills
  • Can do attitude
  • Excellent customer service and communication skills


Please apply with CV for immediate consideration.