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Job Description

Cloud (NetApp) Engineer

Location: Camberley

Focal Engineer, Cloud, NetApp, NCIE, threat detection, Customer service provider, Technical Lead, Network Security Engineer, Cloud NetApp, Technical Team Leader

A fantastic permanent opportunity has arisen to work within a leading provider of Technology services in the Camberley area. The successful individual will be a hardworking, dynamic, and dedicated Technical Lead, qualified NetApp / NCIE Specialist, highly skilled in delivering exceptional customer service.

Key Responsibilities:

  • You will be a Technical Lead within your nominated customer account
  • Internal escalation point – mentoring and coaching internal resources, and training internal engineering staff and customers on products and solutions
  • Maintain awareness of all customers incident and report where necessary on nominated accounts
  • To add value by highlighting trends, security threats, or technical bulletins which may affect customers
  • To be responsible and accountable for all documentation and technical information relating to customer networks
  • To adhere to internal and external processes with regards to task allocation, completion, reporting and change. This includes updating all parties and associated documentation.
  • To assist with Proof of Concept scenarios, Type Approval activities and pre/post-change lab testing in both customer facing meetings; support reviews, project roadmap, monthly service reviews and weekly incident reviews
  • To take the lead in value-add projects and innovations
  • Produce and peer review low level designs
  • Ensure time sheets are accurate and submitted weekly against the correct booking codes approved via the Resourcing Team

Successfully considered applicants must demonstrate the following:-

  • NetApp Certifications
  • NCIE Specialist
  • Multi-vendor certification (desirable)
  • Design experience (desirable)
  • Leadership qualities, experience of technically leading from the front
  • Excellent verbal and written communication skills – Exceptional customer service skills
  • Commercial / business awareness
  • Excellent technical problem-solving skills
  • Excellent work ethic and a strong sense of pride and ownership
  • Remaining hands-on with relevant technology
  • Excellent positive rapport building – Builds trust and a collaborative working relationship with stakeholders across the organisation and colleagues within the engineering team
  • Knowledge sharing
  • Strives for continuous improvement, delivers and supports new processes and directions
  • Excellent customer facing and presentation skills
  • Positive and supportive attitude

If this is already sounding fantastic, wait for the employee benefits….

  • 33 days holiday, including public holidays, plus the option to buy or sell five days each year
  • Company pension scheme
  •  A range of family friendly policies including childcare vouchers
  • An employee-funded car leasing scheme
  • Occupational health support
  • Fantastic rewards scheme

If you are still reading and consider yourself matching to the above, then what are you waiting for?

This job has now been filled but you may be interested in:


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£90 - £110

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Our IT Services client requires a Technical Support Engineer for an initial 3 month contract to be based on their end client site in Slough.

Responsibilities & Experience

  • Answer all incoming calls to the Service Desk in a professional, confident and timely manner
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  • Track issues to resolution
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  • Act as a liaison between customers and technical escalation teams / 3rd parties
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Interviews are taking place this week please submit your CV for immediate consideration.

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First Line IT Support, 1st Line IT Support, Junior Service Desk, Helpdesk,  

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Key responsibilities include:

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To be considered you will need:

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Please submit your CV for immediate consideration.

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Solution Architect – CRM, Retail, Azure

Solution Architect, CRM, Retail, Azure, Kafka, Kubernetes, Docker, HDInsights, Spark Jobs, MySQL, Github

Day rate: £450 - 550 per day 

An experienced Solution Architect is required by a technology service provider, for a client project in the retail sector. The Architect will support the formulation of a CRM platform roadmap to be used across the UK and Europe.

The successful candidate will need to have skills within the following areas:

  • Strong Senior Stakeholder Management
  • Ability to lead and drive solutions
  • CRM system knowledge and experience
  • Proven systems interfacing experience
  • Implementation of Azure Cloud
  • Prior experience with CRM systems/working within the Retail Sector is desirable
  • Familiarity with GDPR is desirable  

Full tech stack: Azure Cloud, Kafka, Kubernetes / Docker, HDInsights /Spark Jobs, Azure Container Registry, MySQL, Github  

This is an initial 3 month contract, with a view to extending to 6.

Please apply with CV for immediate consideration.