This job is no longer available.
You can view related vacancies or set-up an email alert notification when similar jobs are added to the website using the buttons below.


Vicky Velinova

0208 334 7505

Job Description

Business Analyst – Telco, IMS, OSS

Permanent position


We are looking for Business Analysts with extensive Telecoms industry experience to join our client’s UK team, supporting their established Tier 1 Telco Media clients.

Our client supports their Telco customers across a variety of technology and digital transformation projects by leveraging their unparalleled industry knowledge.


  • Understanding of delivery methodologies such as waterfall and agile.
  • General understanding of business systems and networks (BSS, OSS).
  • Business process design and improvement.
  • Mapping customer journeys.
  • Analyzing, documenting, and managing business requirements and providing functional assurance.
  • Deliverables and acceptance definition, building, managing, and validating requirements.
  • Communications planning and management.
  • Stakeholder analysis and management Interacting with clients, both internal and external, to supply information.
  • Delivery - BA deliverables planning and management & workshop planning and facilitation.
  • Conducting impact assessment and supporting business change activities.
  • Preparing / Reviewing user acceptance test scenarios and scripts
  • Producing and presenting reports, business cases and other client deliverables
  • Assisting with the creation of presentations and other materials for end user training.
  • Primary and secondary research gathering.


  • Experience of working as a business analyst in a major consultancy and the ability to demonstrate core consulting values.
  • An appreciation of telecommunication and media market trends.
  • An understanding of core telecommunication business processes
  • Excellent client facing skills.
  • Ability to drive one’s deliverable sand workstream independently.
  • Working collaboratively with clients and delivery teams to deliver a first-class service.
  • Experience and understanding of end-to-end system integration deliveries.
  • A sound approach to problem solving and adapt rapidly to changing situations as well as customer’s ways of working.
  • A very high standards of written, spoken and presentation English.
  • Knowledge of the change control process and the ability to analyze change to minimize impact on requirements and implementation.

Please apply with your up-to-date CV for immediate consideration.