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Naomi Hayes

020 8334 7510

Job Description

Unified Communications Engineer – Voice, Infrastructure

Voice, Network, UCC, Unified Comms, Unified Communications, Teams, MS Teams, Microsoft, Skype for Business, Skype4B, Infrastructure, Backend, Back-end, Design


£35,000 – 42,000 depending on experience

Location: London (flexibility to work from home 2-3 days a week)

We are working with a large IT Service Provider and their end client, a growing technology business, on their urgent requirement for a Unified Communications Engineer on a permanent basis.  

The successful candidate will work closely with the growing Voice Networking Team, supporting a Global Network Project.  They will be responsible for designing, delivering and documenting IT infrastructure projects as well as proactively monitoring and reporting on the Voice Network, escalating any risks.

Technical expertise should include most of the following:

  • Proven experience in a similar Voice Infrastructure Support role
  • Unified Communications expertise essential
  • Telecommunications and Networking background
  • Knowledge of Global telephony networks and voice and network protocols essential
  • Experience configuring and maintaining Dialogic Session Border Controls (SBCs) 
  • Knowledge of Cisco ASR, Palo Alto Firewall and securing Voice Networks
  • ITIL awareness
  • Very good understanding and hands on experience with IP WAN/LAN technology

Other requirements:

  • Strong documentation capabilities to allow for successful hand over to other engineers
  • Troubleshooting experience across a range of Infrastructure, Networking and Voice technologies
  • Excellent communication skills

This is an excellent opportunity to join a growing Technology Business at an exciting point of their development.