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Job Description

Skills: IT Support, Local Support Engineer, Service Desk, IT Support Engineer, Desktop Support, Deskside Engineer, First Line Support, 1st Line Support

Our client based in Hull requires a 1st/2nd Line Support engineer for an 6-month contract to assist customers with face to face, deskside and remote support.

Responsibilities 

  • Provide deskside support and delivery of hardware break fix solutions to the Business in a Win8/10 environment: diagnosing and resolving IT hardware and software problems, configuring PC’s, installing, upgrading and replacing core hardware and software.

Key Skills & Experience 

  • Good all-round knowledge of IT and its use within a business environment for a minimum of 1 year.
  • Key knowledge required – Win8/10, Outlook, O365, laptop hardware fault diagnosis and repair
  • Will have worked within a Customer Services environment with strong customer service skills and been involved in relationship management.

Interviews to take place in the near future with a view of the right candidate starting as soon as possible.

Please submit your CV for immediate consideration