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Vicky Velinova

0208 334 7505

Job Description

1st Line Support Engineer – Helpdesk Support, IT Support

3 months contract

Based on site in Burnley, Lancashire

Shift pattern – 3 days on, 3 days off

Working hours: 6AM – 6PM

£160 – £200 per day (inside IR35)

We are looking for a reliable 1st Line Support Engineer to join our client’s fast paced dynamic IT team based in Burnley.

The main responsibility of the role is to maintain all IT Systems to a high standard ensuring operational availability and to respond effectively to all help-desk requests.

Tasks, Duties & Responsibilities

  • Install, configure, and upgrade operating systems and software, using standard business and administrative packages.
  • To be responsible for an area of technical expertise
  • Install, assemble, and configure computers, monitors, network infrastructure and peripheral such as printers, scanners and related hardware as required for new installation and office reconfiguration.
  • Act as a technical resource to assist the business users.
  • Make hardware and software acquisition recommendations.
  • Maintain current knowledge of hardware, software, and network technologies.

Skills and experienced required:

  • Active Directory (AD Manager Plus)
  • Windows 10 & Office 2016 and above
  • Both Mac and Windows devices experience
  • Office 365
  • Network Patching
  • Wireless Technology – Mobile devices
  • Manage Engine Service Desk or anything similar.
  • ITIL Foundation minimum

Please apply with your up-to-date CV for immediate consideration.