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Job Description

1st Line Service Desk IT Support (Fluent European Language Skills essential)

Location: Berkshire

Pay: £150 per day

Days: Working on a shift rota basis Monday - Sunday (5 days a week)

Hours: Shifts within hours of: 7am – 8pm Monday – Saturday / Sunday 7am-3pm

Contract Duration: 3 months contract initially – Potential to go permanent after that period

Start Date: 1st October 2018

An excellent opportunity has arisen for an experienced 1st Line support to work on a service desk via a customer site based in Berkshire of a leading provider of IT Services.

The successful candidate will have good IT understanding and experience, alongside excellent ability to communicate fluently with European language skills, as they will be liaising with European Network providers to help with the movement of lines, password reset’s, and other general IT support needs.

Essential Requirements:-

  • Must have good I/T knowledge and experience
  • Experience of working on an I/T Helpdesk / 1st Line Support role
  • Excellent communication skills and a helpful manner
  • European language fluency
  • Flexibility to work weekends occasionally

If this role is of interest and fits your skillset well, please apply with your CV today.

Shortlisted candidates will take part in a telephone interview.

This job has now been filled but you may be interested in:


SharePoint Microsoft 365 Specialist

Per Annum

M365/SharePoint Technical Consultant – Microsoft 365, Microsoft Stack, Dynamics, SharePoint, Office 365

M365, Microsoft, SharePoint, Dynamics, Office 365, Development Specialist, Consultant, Technical Lead

Farnborough, Hampshire

This is a great opportunity for a Senior Technical Consultant with experience developing automated processes for the Office 365 platform (including SharePoint, Dynamics, Power Platform, Teams).

As the Microsoft Stack Technical Consultant you will be supporting strategic planning, design and delivery of system integration, process automation and act as SME for the organisation as part of their IT transformation project. The ideal candidate will have strong stakeholder engagement skills and will have experience helping organisations move onto the cloud and beyond.


  • Work with the Process and Change team to implement automation and streamlining of new and existing processes using the Office 365 Power Platform, SharePoint and Teams.
  • Design and develop Microsoft 365 Solutions including (Power Platform, SharePoint, MS Teams, and wider M365 Platform) ensuring these meet development best practice standards.
  • Implementation of M365 Solutions.
  • Consultancy for migrations to M365, best practice, and oversight.
  • A tailored approach to communicate effectively with users at all levels, technical and non-technical.
  • Coach and mentor team to build knowledge and understanding of M365 solutions.


  • Excellent understanding of key components of Microsoft 365 including SharePoint, Microsoft Teams, and Power Platform.
  • A good understanding of the broader Microsoft 365 platform and its capabilities, and experience using tools such as PowerShell to automate processes.
  • Experience and knowledge of Microsoft Azure.
  • SharePoint Online configuration and developing SharePoint PowerApps applications experience.

This role would suit an individual with a passion for the Microsoft 365 platform, who has a consultative approach and capable of clear and concise communication. This is an excellent opportunity to work for a growing business, who fosters a lovely working environment and has excellent opportunities for further training in related areas such as Cyber Security.