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PLEASE CONTACT

Emma Richards

020 8334 7522

Job Description

1st Line Service Desk IT Support (Fluent European Language Skills essential)

Location: Berkshire

Pay: £150 per day

Days: Working on a shift rota basis Monday - Sunday (5 days a week)

Hours: Shifts within hours of: 7am – 8pm Monday – Saturday / Sunday 7am-3pm

Contract Duration: 3 months contract initially – Potential to go permanent after that period

Start Date: 1st October 2018

An excellent opportunity has arisen for an experienced 1st Line support to work on a service desk via a customer site based in Berkshire of a leading provider of IT Services.

The successful candidate will have good IT understanding and experience, alongside excellent ability to communicate fluently with European language skills, as they will be liaising with European Network providers to help with the movement of lines, password reset’s, and other general IT support needs.

Essential Requirements:-

  • Must have good I/T knowledge and experience
  • Experience of working on an I/T Helpdesk / 1st Line Support role
  • Excellent communication skills and a helpful manner
  • European language fluency
  • Flexibility to work weekends occasionally

If this role is of interest and fits your skillset well, please apply with your CV today.

Shortlisted candidates will take part in a telephone interview.


This job has now been filled but you may be interested in:

 

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Essential Skills/Experience:

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If you would like to be considered for this role, please submit your CV for immediate consideration.

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We have a fantastic opportunity for an experienced Software Trainer to work with our client, a leading UK healthcare company. Due to acquisitions, the company is currently going through a process of expansion, making this the perfect time to join this expanding and exciting company.  The role is permanent and will primarily be based in the Surrey area, although some travelling will be expected. Travel expenses will be covered by the company.

Essential Skills/Experience:

•             Experience in a coaching / training environment.

•             Ability to communicate with stakeholders at all levels.

•             High level end user skills in Microsoft Word, Excel and PowerPoint.

•             An understanding of IT Training and Development, ideally with knowledge and experience of a range of delivery methods.

•             A Full Driving Licence.

•             Experience working within a healthcare environment would be an advantage.

 

Responsibilities of the role:

•             Delivery of end user training on a variety of different software systems.

•             Handling and processing of training administration documentation.

•             Creation of training materials & user guides.

•             Assistance with help desk queries for both business as usual systems, and projects.

•             Floorwalking at company sites to support users in the use of core software systems.

 

If you would like to be considered for this role, please submit your CV for immediate consideration.