Our client is a prestigious IT Services provider based in Nottingham. They are currently skilled professionals to join their staff team on a permanent basis as a Professional Services Engineer. The role will be based from the Nottingham head office and will also involve frequent travel to client sites.
Duties within the position will include:
The ideal candidate shouldhave two years of experience or more working within the IT Services Industry.
Main Duties and Responsibilities
In this role, you will be actively contributing to delivering a range of high quality, technical professional services which meet or exceed our customer requirements.
You will produce detailed, clear, consistentand timely documentation whether for internal use or customer facing.
You will always implement solutions as part of a team oras a single project resource, where appropriate for the client engagement, to a high standard and follow direction for standards and process.
As an experienced Professional Services Engineer working within the IT Services industry, you must have experience in:
Planning and Documentation of technical solutions
Implementation, configuration, testing and troubleshooting technical solutions
Good written and verbal communication skills to assist translation of complex technical subjects for, sometimes non-technical audiences
Conduct internal handovers into support upon project completion
The ideal candidate should have two years of experience or more working within the IT Services Industry.
Experience of creating high quality technical documentation detailing configuration of work completed during project engagement
Participation in project pre-sales activity and design work
Key Skills & Knowledge
Microsoft Windows Server Operating Systems (2012, 2016 and later)
Microsoft Active Directory
Microsoft Azure Active Directory
HPE and DellServer Hardware
Desirable Skills & Knowledge
Microsoft Azure IaaS
Microsoft Enterprise Mobility Security suite
Microsoft SCCMand MDT
Cisco Firewalls and Switches
Datto Backup & Recovery Solutions
Microsoft MCSA: Windows Server 2016
CompTIA Security Certified Security Professional
Mimecast Technical Specialist
Datto Continuity Technical Specialist
Must have a full driving licence and willing to travel to client locations as required tocomplete project requirements
May be required to travel on company business ad-hoc basis
Willing to undertake further training to fulfill the requirements of the role
Willing to work additional hours to meet the demands of the role
Essential Security Checks
Baseline Personnel Security Standard (BPSS) pre-employment checks