GENERAL FUNCTION

 

The E Commerce Content & Marketing Manager will support the WWW EU Ecommerce organisation by managing the content and marketing for all of the brand sites. This person possesses a solid grasp of digital marketing, user experience best practices, knowledge of online creative and multimedia production, and an understanding of online analytics.

 

KEY ACCOUNTABILITIES

 

  • Partner cross-functionally ensuring that WWW EU E Commerce content meets the overall brand strategy and business objectives.
  • Manage the Marketing team to develop the appropriate messaging and content requirements and manage the end to end creative development including coordinating briefs, asset requirements, translations, launches, data entry, QA and approvals. Find scalability/efficiency opportunities, ensure that updates are prioritised and delivered on time.
  • Manage each site's online marketing calendar and work with the E Commerce team to ensure that online touchpoints are integrated from an execution and reporting standpoint. Update and make revisions to marketing calendars in coordination with E Commerce marketing.
  • Work cross functionally to ensure that the sites appropriately reflect the key product stories and are aligned with overall sales plans. Ensure the product content is displayed and translated correctly.
  • Writing entertaining and informative search engine optimised copy.
  • Targeting keywords set by the online marketing manager and basing articles around them.
  • Keeping up to date with industry best practice and monitoring content activities of competitor websites.
  • Assisting the online marketing manager with ad-hoc copywriting.
  • Repurposing content for different mediums including social media and video.
  • Updating all sections of the website including homepage and all other categories.
  • Training the ecommerce team on how to use the website content management system.

 

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

 

  • Relevant general Marketing and Content experience
  • Understanding of and a passion for digital marketing and E Commerce
  • Comfortable multi-tasking in a fast-paced environment while maintaining attention to detail
  • Effective time and people management skills
  • Strong written and verbal communication skills, fluency in French and German a plus
  • Pro-active, self starter with an ability to identify issues and areas of opportunity
  • Comfortable collaborating with multiple teams
  • Demonstrate the organizational ability to facilitate multi tasking in a fast paced environment
  • Strong computer skills, in depth knowledge of Microsoft excel, Word, PowerPoint and Outlook. Experience with HTML and JavaScript a plus. 
  • Experience with Omniture Site Catalyst  or similar analytic tool

WORKING CONDITIONS

 

Normal office environment.

Big Data and AI: 12 Jobs

SCCM Consultant

Skills: SCCM Consultant, Windows 10 Migration, SCCM Specialist, Windows 10, Intune, Technical Consultant.

A Technology Service provider has a requirement for an SCCM specialist for an initial 3 month contract to be based out of their Leeds office, candidates are required to start the role immediately. 

Tasks will include:

  • Windows 10 image redesign.
  • Design and Installation of SCCM
  • SCCM Hybrid with Intune
  • MDT - Task Sequences imported in SCCM
  • Redesign ADSF
  • Deployment of MFA (Multi Factor Authentication)

For further details, and to apply, please forward your CV via the link below.

IT Trainer

£25000 - £35000

The role of IT Trainer is to deliver high quality classroom, one to one and remote training to staff of all levels and to actively promote the use of IT applications and technologies. There will also be a requirement to assist with course development and documentation.

This is a fixed term contract working 3 days per week for a period of 6 months to deliver new starter induction training and support the IT Training team during an exciting period of change with the implementation of the new Practice Management System.

Key Tasks and Responsibilities (this is a broad but not exhaustive list):

·         Conducting classroom,  one to one and remote training sessions with all CRS offices

·         Occasional travel to Guildford and Cheltenham offices to assist with training requirements 

·         Training and support on all aspects of software and supported equipment 

·         Floor walking on a regular basis to provide desk side assistance 

·         Promoting IT software by means of demonstrations and floor walking

·         Creating high quality supporting courseware including workbooks, manuals, quick reference guides

·         Creating e-learning material

·         Ensuring good practice is adhered to consistently for all IT training solutions

·         Maintaining accurate training records

·         Provide back-up support to the IT Service Desk

·         Participate actively in meetings as appropriate

·         Assist in assessing user requirements and work processes and tailoring training courses for practical adoption

·         Other training related activities as required 

Technical Skills: 

·         Strong technical skills in the Microsoft Office suite with Word and Excel to Expert level

·         Experience of providing Windows 10 training

·         Knowledge of Worksite Document Management System

·         Knowledge of IntApp Time and InterAction

·         Experience of Bighand Digital Dictation and Speech Recognition an advantage

Knowledge of working with a Learning Management System 

Wireless Network Engineer

£450 - £500

Network Engineer, Wireless, Cisco, Meraki, Aruba, CCNP.

6 month contract based in Camberley, Surrey

An experienced Wireless Network Engineer is required by a leading IT Service provider, to assist in wireless and system designs for a range of customer projects. The successful candidate will deliver solutions within telecoms, defence, transport and public safety, and it is an excellent opportunity to work on some high profile projects across the national infrastructure. 

To be considered candidates must have:

  • Proven experience in delivery of wireless and RF solutions.
  • Good knowledge of wifi planning tools – ATDI/ICS, PathLoss, iBwave, iBuildNet, Ekahau.
  • Experience across multi-vendor technologies – Cisco, Meraki, Aruba.
  • Ability to undertake different vendor equipment evaluations and trials.
  • Excellent communication skills, written and verbal; willingness to participate in some pre-sales activity when required.  
  • SC Clearance

Please apply with CV for further details.

Technical Support Analyst

£90 - £110

Skills: Technical Support Analyst, Service Desk Analyst, First Line Support, 1st Line Support, Technical Support, IT Support, Desktop Support, Service Desk

Our industry leading client requires a IT Technical Support Analyst for an initial 6 month contract to be based out of their Swindon office, interviews are taking place this week with a view of candidates starting with the organisation from the 8th of April. 

IT Technical Support Analyst will be responsible for providing first line support in the form of ticket triage, resolution and handling for both internal staff and external customers. 

Skills & Experience:

  • Excellent communication skills and telephone manner
  • Excellent organisational skills – able to plan and prioritise
  • Previous IT Service Desk and/or Call Centre experience would be desirable
  • Incident & Request Management experience to meet SLAs and business expectations
  • You will be a self-motivated achiever who gains satisfaction from providing excellent customer service
  • You will have a proven track record of delivering first class customer service

Please note interviews are taking place on Thursday the 4th & Friday the 5th of April so please submit your CV for immediate consideration. 

VOICE ENGINEER - C20, DMS100 (London OR Birmingham)

£400 - £450

A leading IT Service provider has opportunities for experienced Voice Engineers with career history working with the following technologies:   

  • C20
  • System X
  • DMS100 configuration
  • Data fill

This is for a customer project within the Telecoms sector, and it would suit someone keen to bring these skills used in past projects, to a long-term contract assignment working with a Global network operator. Successful applicants will join a team of Voice Engineers with a range of skills in the above technologies; the new team members will compliment this team on a brand new project.  

Location is flexible to Birmingham or London.

Please apply if you possess one or more of the essentially required skills mentioned; C20 &/or DMS100 configuration, and Data Fill.

Contract Duration: 6 months initially with likely extensions.

Project Planner

£350 - £390

Skills: Project Planner - Site, Rationalisation, Telecoms, Switch, Exchange, Demand, Planning, Planner 

A leading provider of IT Services has a requirement for a Project Planner for a customer project within the Telecoms sector. The role will be predominantly Glasgow based, but will involve work at various sites, therefore candidates must have their own transport and be willing to be flexible travel as required.

The project will start on 1st May and will run though to the end of December.

We are looking for an experienced Planner/Leader with the following background:

  • Experience in site rationalisation, decommissioning or migration.
  • Background within the field of Fixed Networks, and knowledge of equipment at Telecoms switch/exchange sites.
  • Expert planning and design experience around similar projects.
  • Strong communication and stakeholder management skills.

The successful candidate will be responsible for leading all site rationalisation activity, onsite with a Global telecommunications business.

Please apply with CV for further details.

Professional Services IT Engineer

£60000 - £60000

Our client is a prestigious IT Services provider based in Nottingham. They are currently skilled professionals to join their staff team on a permanent basis as a Professional Services Engineer. The role will be based from the Nottingham head office and will also involve frequent travel to client sites.

Duties within the position will include:

  • Design work,
  • Implementation
  • Configuration
  • Testing
  • Documentation 

The ideal candidate shouldhave two years of experience or more working within the IT Services Industry.

Main Duties and Responsibilities

In this role, you will be actively contributing to delivering a range of high quality, technical professional services which meet or exceed our customer requirements.

You will produce detailed, clear, consistentand timely documentation whether for internal use or customer facing.

You will always implement solutions as part of a team oras a single project resource, where appropriate for the client engagement, to a high standard and follow direction for standards and process.

 

Essential Experience

As an experienced Professional Services Engineer working within the IT Services industry, you must have experience in:

  • Planning and Documentation of technical solutions
  • Implementation, configuration, testing and troubleshooting technical solutions
  • Good written and verbal communication skills to assist translation of complex technical subjects for, sometimes non-technical audiences
  • Conduct internal handovers into support upon project completion

The ideal candidate should have two years of experience or more working within the IT Services Industry.

Desirable Experience

  • Experience of creating high quality technical documentation detailing configuration of work completed during project engagement
  • Participation in project pre-sales activity and design work

Key Skills & Knowledge

  • Microsoft Windows Server Operating Systems (2012, 2016 and later)
  • Microsoft Active Directory
  • Microsoft Azure Active Directory
  • Microsoft Intune
  • Microsoft Office365
  • HPE and DellServer Hardware

Desirable Skills & Knowledge

  • Microsoft Azure IaaS
  • Microsoft ADFS
  • Microsoft Enterprise Mobility Security suite
  • Microsoft SCCMand MDT
  • Cisco Firewalls and Switches
  • Mimecast Solutions
  • Datto Backup & Recovery Solutions

Essential Qualifications

  • Microsoft MCSA: Windows Server 2016

Desirable Qualifications

  • CompTIA Security Certified Security Professional
  • Mimecast Technical Specialist
  • Datto Continuity Technical Specialist
  • VMware VCP
  • Cisco CCNA

 

Other Requirements

  • Must have fulldriving licence and willing to travel to client locations as required tocomplete project requirements
  • May berequired to travel on company business ad-hoc basis
  • Willing to undertake further training to fulfill the requirements of the role
  • Willing to work additional hours to meet the demands of the role

Essential Security Checks

  • Baseline Personnel Security Standard (BPSS) pre-employment checks
  • Security Check(SC)

Principal Network Engineer

car allowance

My client is a leading technology company delivering ICT, mission-critical communication networks, operational systems and services. They are looking for an experienced Senior Network Engineer to join their team in Surrey.

About the Role

The principle engineer will be the most senior technical resource to resolve highly complex technical design or service issues that cannot be resolved through the normal operations and maintenance procedures and provide leadership for root cause analysis. The idea candidate will have extensive network experience within a senior role, acting as a technical lead and technical escalation point.

The ideal candidate should possess an excellent work ethic and a strong sense of ownership, remaining hands-on with technology. They should have excellent customer facing and presentation skills, building trust and a collaborative relationship with stakeholders across the organisation and colleagues within the team.

Key Skills

  • Demonstrable experience supporting Service Provider and Enterprise Grade Networks
  • Experience producing peer review high- and low-level designs.
  • Experience in technical presentations and solution demonstrations.
  • Data centre experience - Networking certification to CCIE Data Centre is desirable.
  • Subject Matter Expert in chosen discipline

Benefits

  • 33 days holiday, including public holidays
  • Company pension scheme
  • Car allowance
  • Employee only healthcare
  • Childcare vouchers
  • Company rewards scheme

Principal Cloud Engineer

car allowance

My client is a leading technology company delivering ICT, mission-critical communication networks, operational systems and services. They are looking for an experienced Cloud Engineer to join their Cloud team in Surrey.

About the Role

The idea candidate will have experience working with customers on all aspects of cloud engineering. They should have hands on experience with Linux, Windows, VMware, Data Centre and virtualization. They should possess an excellent work ethic and a strong sense of ownership, remaining hands-on with technology. They should have excellent customer facing and presentation skills, building trust and a collaborative relationship with stakeholders across the organisation and colleagues within the team.

Key Skills

  • Linux, Windows, VMware, Data Centre and virtualization.
  • Demonstrable strong Linux experience installing, troubleshooting and supporting
  • Linux (RHEL / CentOS) certified and experience of the following :
  • Core networking and load balancing
  • AWS, vCD
  • Puppet / Ansible / Satellite / Foreman
  • Python / Ruby / Go
  • Git / GitHub / GitLab
  • Grafana / Prometheus / ELK
  • Proxy (HAProxy, Nginx, Envoy)
  • SQL (PostgreSQL/ No-SQL DBs
  • DCS (etcd, zookeeper, consul)
  • Java EE (Glassfish, Payara)
  • Docker (Swarm / Kubernetes)
  • Hashicorp (Packer / Terraform / Vault / Consul)

Benefits

  • 33 days holiday, including public holidays, plus the option to buy or sell five days each year
  • Company pension scheme
  • A range of family friendly policies including childcare vouchers
  • An employee-funded car leasing scheme
  • Occupational health support
  • Company rewards Scheme

IT Technician

£20000 - £23000

Profile


The role of the IT Technician is to keep computer systems in top working condition and support the users who have problems with their computers. The systems vary from the general users laptops and mobiles through to aspects of the Company's SharePoint sites and networking equipment.

 

The role will require the individual to perform the following major tasks and duties:

 

•       Talk to users over the phone or via email to provide solutions to technical problems;

•       Set up and configure new laptops and mobile equipment for users;

•       Perform diagnostic tests and troubleshooting to identify clients issues;

•       Provide users accurate information on IT products and services;

•       Implement and improve technical procedures effective in quickly addressing users’ problems to minimize downtime;

•       Educate users on procedures for resolving or preventing recurrence of a technical problem;

•       Explain and provide IT solutions to users in non-technical and comprehensible terms;

•       Prepare and present reports to update management on IT support operations;

•       Operate and work with equipment such as Laptop, PCs (windows based), network equipment and Mobiles;

•       Configure and troubleshoot applications such as SharePoint, Word online and MS Outlook;

•       Perform scheduled maintenance on computer systems to ensure efficient operations;

•       Repair or replace faulty components of a computer/network system; 

•       Administer software licenses, including raising order to renew licenses.


Additional Skills and Competencies

The successful candidate will be able to shows evidence of an aptitude for problem solving and working with computers. Also important will be that the individual is a reliable, trustworthy individual, who is keen to learn from more senior colleagues and support the Company's ongoing success by providing excellent IT support to users. UK Government security clearance would be an asset.

The following qualifications in ICT will be accepted as evidence of an aptitude for ICT:

•       ICT GCSE;

•       ICT A Level;

•       Degree in Computer Science;

•       City and Guilds Advanced Diploma in IT Systems Support;

•       BCS Certificate in IT.

Infrastructure Project Manager

Senior Project Manager £72,000-Bonus

My client is a technology services provider; supporting its customers through the complex lifecycle of their assets from acquisition through to retirement. Due to expansion they are looking for a senior project manager to join their team.

About the role

The successful candidate will be focused on delivering defined projects to our end customers. The projects will vary from short to multi-year projects based on customer sites. The size and complexity of projects can be different and may require resource management oversight.

This role would suit someone with extensive experience of infrastructure projects, DC migration, work load migrations and decommissioning projects.

You will be primarily in London or the South East although some flexibility in location/travel is required to meet customer’s needs.

 

Responsibilities

  • Project managing to the agreed time, quality and cost parameters for the project within a Prince 2 framework.
  • Agreeing the scope of the project during project start-up and capturing changes and seeking approval (if different to the original scope of work) throughout the project lifecycle.
  • Able to frame a project in commercial terms to achieve the best outcome.
  • Ensuring the agreed project controls are in place, managing and updating stakeholders and documentation throughout the project lifecycle.
  • Ownership of the customer relationship during the project
  • Creation and ownership of a project plan and agreeing committed delivery dates with the customer
  • Ensuring all agreed milestone dates are accurately maintained and reflected in the appropriate management tools
  • Ensure both customer and companies reporting processes and cycles are followed
  • Manage Risks, issues (along with mitigation), actions and dependencies
  • Oversight and management of project tasks
  • Schedule, host and attend customer meetings as and when required
  • Scope management; to manage customer expectations, control change and negotiate compromise.
  • Deliver timely communication and concise management reporting to all stakeholders

Benefits

  • 25 days holiday
  • pension
  • Life insurance
  • Bupa healthcare
  • Bupa Dental Care
  • Company Bonus

Infrastructure Engineer

£35000 - £50000

Infrastructure Engineer, Project Engineer – Office 365, Azure, Exchange 

Infrastructure Engineer, Field Engineer, Professional Services Engineer, Project Engineer, Exchange, Office 365, Azure, Windows Server, Active Directory, VMWare, HyperV.  

An expanding IT Managed Services business requires an experienced Infrastructure Engineer to join their Professional Services team. The successful candidate will be responsible for delivering project work for clients, across a portfolio of technologies and annuity based services. This is an excellent opportunity for an Engineer looking for more customer-facing work, and a route into future opportunities within IT Consulting.

Skills & Experience Required:

  • Proven experience as an Infrastructure Engineer, ideally within IT Services, Professional Services or a field-based role.
  • Experience in end to end project delivery; either as Lead Engineer or with sole responsibility for the project.
  • Ability to work independently and autonomously.
  • Excellent customer engagement skills.
  • Flexibility to travel as required, with some overnight stays.
  • Strong Technical skills around: Office 365, Azure, Exchange, Active Directory, Windows Server, VMWare, Switches and Firewalls.
  • Knowledge of MDM technologies – Airwatch/Intune
  • ITIL awareness, accreditation preferred.

Location: UK wide travel required with regular travel especially to London and South East.

If you are seeking a new challenge with varied project work and opportunities to progress within a growing IT Services business, please apply with CV for further details.