GENERAL FUNCTION

 

The E Commerce Content & Marketing Manager will support the WWW EU Ecommerce organisation by managing the content and marketing for all of the brand sites. This person possesses a solid grasp of digital marketing, user experience best practices, knowledge of online creative and multimedia production, and an understanding of online analytics.

 

KEY ACCOUNTABILITIES

 

  • Partner cross-functionally ensuring that WWW EU E Commerce content meets the overall brand strategy and business objectives.
  • Manage the Marketing team to develop the appropriate messaging and content requirements and manage the end to end creative development including coordinating briefs, asset requirements, translations, launches, data entry, QA and approvals. Find scalability/efficiency opportunities, ensure that updates are prioritised and delivered on time.
  • Manage each site's online marketing calendar and work with the E Commerce team to ensure that online touchpoints are integrated from an execution and reporting standpoint. Update and make revisions to marketing calendars in coordination with E Commerce marketing.
  • Work cross functionally to ensure that the sites appropriately reflect the key product stories and are aligned with overall sales plans. Ensure the product content is displayed and translated correctly.
  • Writing entertaining and informative search engine optimised copy.
  • Targeting keywords set by the online marketing manager and basing articles around them.
  • Keeping up to date with industry best practice and monitoring content activities of competitor websites.
  • Assisting the online marketing manager with ad-hoc copywriting.
  • Repurposing content for different mediums including social media and video.
  • Updating all sections of the website including homepage and all other categories.
  • Training the ecommerce team on how to use the website content management system.

 

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

 

  • Relevant general Marketing and Content experience
  • Understanding of and a passion for digital marketing and E Commerce
  • Comfortable multi-tasking in a fast-paced environment while maintaining attention to detail
  • Effective time and people management skills
  • Strong written and verbal communication skills, fluency in French and German a plus
  • Pro-active, self starter with an ability to identify issues and areas of opportunity
  • Comfortable collaborating with multiple teams
  • Demonstrate the organizational ability to facilitate multi tasking in a fast paced environment
  • Strong computer skills, in depth knowledge of Microsoft excel, Word, PowerPoint and Outlook. Experience with HTML and JavaScript a plus. 
  • Experience with Omniture Site Catalyst  or similar analytic tool

WORKING CONDITIONS

 

Normal office environment.

Big Data and AI: 9 Jobs

Fibre Planner, Fibre Engineer

£350 - £400

Fibre Planner, Fibre Engineer

Skills: Fibre, Duct, Fibre Services, Fibre Engineers, Design, Plan, Delivery, Security Clearance, SC, Security Cleared, GIS, SmallWorld,

Our Glasgow based client requires a Fibre Planner for an initial 6 month contract to assist them with the planning, design and delivery of fibre and copper pilot cables.

The purpose of this role is to provide those planning and design services as well as support a Project Management Office during the delivery phase of these activities.

Please note to the nature of this project and time constraints candidates will need to hold valid and current Security Clearance.

Key Accountabilities:

  • Design of the external elements of the Fibre and Duct Network for new customer connections
  • Plan and design all external duct and fibre/copper infrastructure to achieve customer site connections.
  • Use customer CAD drawings and GIS as necessary as well as conduct site surveys and attend site meetings.
  • Engage with supply chains to obtain costed responses to designs/plans and validate/challenge responses as necessary.

Skills & Experience

  • Demonstrable knowledge of fibre network construction & architecture practices
  • Demonstrable knowledge of NRSWA
  • Ability to read fibre optic test results (OTDR, ILM’s)
  • BESC-AME certified
  • Demonstrable AutoCAD capability
  • Some knowledge of Network Architecture
  • Ability to use SmallWorld GIS
  • SC level Security Clearance

Please submit your CV for immediate consideration.

IT Support Engineer

£160 - £180

Skills: IT Support Engineer, IT Support, Deskside Support, 2nd Line, Second Line, Desktop, Laptop, Deployment, Support, 

Our industry leading client requires an IT Support Engineer for an initial 3 month contract to be based on their end client site in Guildford. 

You will work onsite at a head office location support users with a range of software and hardware related issues, please note that this contract is likely to be extended beyond the initial 3 month period due to the ammount of work that is lined up in this area. 

Responsibilities:

  • Ensure assigned call requests and incidents are resolved in a timely manner to meet defined service level targets
  • Problem Determination & Root Cause Analysis; Troubleshooting Integration Errors and Workplace related customer issues
  • Accountability for locally held stock of Desktop/Laptop,/Tablet hardware and other peripherals e.g. printer, display screens, docking stations etc. that are used to fulfil requests, ensuring Asset Procurement and Stock Control processes are followed
  • Adherence to agreed SLA’s in relation to Production availability and incident Management
  • Support business deliverables to enable smooth implementation by providing technical assistance within your skillset, making sure delivered solutions always meet with requirements for quality, time and cost

Key Skills: 

  • ITIL Foundation Certificate in IT Service Management
  • Previous experience working within a 2nd Line Workplace Team
  • Good working knowledge of Windows OS (deployment, configuration & registry settings) and Microsoft Office suite (configurations, fault find templates, macros, features & preferences)
  • Problem solving and root cause analysis skills, analytical approach and solutions-driven

Please submit your CV in the first instance for immediate consideration. 

Systems Commissioning Engineer

£300 - £325

We have have a fantastic opportunity for the role as System Commissioning Engineer to work with our client Motorola on an exciting high profile project.

The government is working on a programme to deliver the new Emergency Services Network (ESN) critical communications system. This will replace the current Airwave service used by the emergency services in Great Britain.

The scope of the role as Systems Commissioning Engineer will include review and implementation of Low Level Designs, providing support to Application and Integration Teams and producing/updating ‘As-Built’ and Configuration documentation and producing Work Instructions across the systems for our Transition Teams.

The role is a 6 month initial contract and will primarily be based in the Rugby area.

We are looking for someone with:-

-          Strong knowledge in EMC Avamar back-up solutions

-          Experience commissioning of large complex voice and data systems.

-          Experience with at least two of the following; Oracle, SQL, Linux, Windows, EMC Storage and back up technologies.

-          Experience in Technical Support team with proven experience with security technologies; IP Network technologies.

 

Key responsibilities of the Systems Commissioning Engineer will vary during the lifecycle of the Project;

-          EMC Avamar back up solution -  influence/ define and configure to meet ESN requirements

-          Implementation of various infrastructure and platform solutions

-          Define and implement regular system health checks across all ESN systems

-          Creating/Updating ‘As-Built’ documentation for the implemented solutions

-          Creating Work Instructions and system Handover documents

-          Updating the Configuration Management Database (CMDB)

IP Engineer - CCNP

£41000 - £45000

IP Engineer

Location: Hampshire

Duration: Permanent

Rate:  £41’000 per annum (goes up to 45K)

Due to internal promotion and expansion within, we are now seeking a new IP Engineer. Offering a good work/life balance and permanent security,this is truly a fantastic opportunity to progress well within a positive environment, comfortable workstation, and within somewhere that has an excellent organised structure policies. Besides working alongside a great like-minded team, a flexible benefits programme provides employees with more flexibility around health, lifestyle, and protection benefits tailored to own suitability. This company offers fantastic opportunities to also enter a route into security.

The successful Customer NOC Technician will be providing dedicated operational support for a specially nominated customer network account, so as well as having an advanced understanding of IP Networking specifically in Cisco and Juniper, the successful person will also have the passion and enthusiasm to provide a high standard of customer service whilst resolving and diagnosing network and system faults for their customer effectively at a 2nd & 3rd line level.

Responsibilities:

  • Resolution and diagnosis of network and system faults at a 2nd and 3rd line support level
  • Monitoring and actioning trouble ticket queues daily in a timely and professional manner
  • Taking ownership of complex investigations 
  • Monitoring network performance, highlighting any problems through appropriate channels via network health checks
  • Action and resolve using the correct processes and procedures
  • Management of technically escalated issues that may require 3rd party vendor and customer issues

Requirements:

  • An SC clearance will be required for this position, so the successful candidate will need to be willing to be put through a full SC clearance.
  • Excellent working knowledge and experience of Juniper and Cisco
  • Excellent working knowledge and experience switching and routing protocols
  • Advanced 2nd Line Technical competency level that spans all IP related technologies
  • Proactive attitude with an ability to take ownership of issues effectively
  • Excellent customer focus and personable approach
  • Ability to train and mentor lesser experienced members of the team

Ideal specific advanced knowledge will be required in any of the following;

Cisco CLI & CPE hardware

• Juniper CLI

• IPVPN & MPLS networks

• Switching and Routing Protocols

• Failover Protocols, HSRP, GLBP, VRRP

• LAN management

• DSL/secure DSL

• Ethernet Services

• ISDN services

• Statacom and Lucent ATM

• APM (Application and performance monitoring)

If interested, please apply today with CV for consideration.

Infrastructure Engineer

£35000 - £40000

My client is a leading technology company delivering ICT, mission-critical communication networks, operational systems and services. They are looking for an experienced infrastructure engineer to join their devops team in Merseyside.

About the Role

This role will be focused on developing our client's capabilities in automating and streamlining IT infrastructure processes and tasks, while improving our capabilities and service offerings using public cloud platforms. You will be expected to collaborate with a cross-functional team of application developers, operations engineers and architects to understand complex product requirements and translate them into automated solutions. You will work alongside colleagues to support and improve architecture, systems, processes, standards and tools. 

The right candidate for this role will be eligible for SC clearance.

Key Skills

  • Demonstrated cloud engineering experience
  • Experienced with Azure Paas Services
  • Excellent verbal and written communication skills
  • A collaborative attitude
  • Able to work well independently 

Benefits

  • Company car
  • 33 days holiday, including public holidays, plus the option to buy or sell five days each year
  • Company pension scheme
  • A range of family friendly policies including childcare vouchers
  • Occupational health support

QA Engineer - Automation

£33000 - £44500

My client is a leading technology company delivering ICT, mission-critical communication networks, operational systems and services. They are looking for an experienced Automation QA Engineer to join their inhouse software development team.

About the Role

  • You (along with the developers) will be responsible for the quality of the delivered software.
  • You’ll act as a gatekeeper for the repositories and facilitate the releases with the DevOps engineer.
  • The ideal candidate will be very articulate in their work and have great attention to detail.
  • Responsible for development and maintenance of end-to-end and unit tests.

Key Skills

  • Must have PROTRACTOR experience
  • Team Foundation Server and Git
  • Rest APIs
  • NodeJs
  • Angular
  • Selenium C♯
  • SQL (or MySQL or Sqlite)

Benefits

  • 33 days holiday, including public holidays
  • Company pension scheme
  • A range of family friendly policies including childcare vouchers
  • Occupational health support

2nd Line support

£100 - £120

Seeking an experienced 2nd Line Support professional for a short-term contract, initially a 4 weeks contract with potential to extend with a Managed Services Provider, to be based in Reading on client site to support a O365 migration project.

About the role;

- Providing support in the O365 migration on client site

- Providing remote IT support and troubleshooting issues.

- Managing password issues post migration

- Experience solving mailbox issues

- Assist in the migration of the identification of distribution and shared mailboxes 

- Be proactive and support clients via phone or resolving issues with end users for face-to-face resolutions

 

Please note: this role is Based in Reading, immediately available applicants preferable.

Short-listing now!

Principal Networks Engineer

33 Days Holiday Pension Car Leasing

As a Principal Engineer you will be the “go to person” for your specific technical area.  You will lead by example, will be a subject matter expert and will be a customer facing, business aware consultant.

Key Aspects:

  • Permanent Position
  • Based in Camberley
  • Up to £80k DOE
  • Must have CCIE Data Centre
  • Must be eligible for Security Clearance
  • ASAP Start

Role Profile

The role of the Principal Engineer within Technical Services is to be the most senior technical resource to resolve highly complex technical design or service issues that cannot be resolved through the normal operations and maintenance procedures and provide leadership for root cause analysis. 

  • To work closely with the Technical Design Authority and the other technical resources.
  • To act as a mentor for their chosen field.

The Principal Engineer will also support the Sales and Presales teams to provide the technical expertise required to close sales opportunities. This will typically involve technical presentations, solution demonstrations, solution design/configuration, proposal and bid response documentation.

Typical Deliverables

  • To act as a technical lead within the customer account for both internal and external requirements.
  • To act as an internal technical escalation point and to be able to mentor/coach internal resources to achieve a higher level of service.
  • To act as the last line technical lead to resolves technical problems, either design or support related problems. To take a lead where required in root cause analysis to drive issue resolution and limit impact to the customer.
  • To train internal staff on product and customer networks.
  • To review and report on specific customer incidents and to manage customer expectations. To add value and highlight trends within the call data. Ensuring escalation and feedback drives a high level of performance throughout the company.
  • To be responsible for the documentation and upkeep of technical databases relating to the customers network infrastructure such that internal engineering colleagues can refer to this information held on either a WiKi or KEDB, assisting in the resolution of customer incidents and problems.
  • To assist in the build and design of Proof of Concept scenarios, Type Approval activities in the company labs. To help in the creation of test type documentation and test scenarios.
  • Assist and/or lead in the pre-staging of equipment to be installed on customer sites as part of projects or installs.
  • To attend, as required, the following customer facing meetings, support reviews, project based, monthly service reviews, weekly incident reviews.
  • Produce and Peer Review Low Level Designs
  • Produce and Peer Review High Level Designs
  • To assist principle engineers in the development and demonstrations of new solutions both internally and externally.
  • Be an expert in the required Technology for your section. Create and deliver: technical presentations, solution demonstrations, solution design/configuration, and proposal development.
  • Provide Technical assistance to the sales teams in whatever format is required (e.g. in customer meetings, presentations and response to tenders) so that opportunities are supported with the correct Technical expertise.
  • Ensure time sheets are accurate and submitted weekly. Incident call updates, where required, are accurate, timely and meaningful. Overtime and expenses are completed and submitted accurately.
  • Handling and protection of company information and reporting of security incidents as defined in the Information Security Policy and the HR Information Security Policy.

Skills

Demonstrable experience supporting Service Provider and Enterprise Grade Networks

Experience

Networking certification to CCIE Data Centre
Subject Matter Expert in chosen discipline
Multi discipline required

Behavioural Requirements

• Technically leading from the front.

• Excellent work ethic and a strong sense of ownership

• Remain hands-on with technology

• Builds trust and a collaborative relationship with stakeholders across the organisation and colleagues within the team

• Strives for continuous improvement, delivers and supports new processes and directions

• Excellent customer facing and presentation skills

Excellent Employee Benefits:

The client is committed to ensuring that we offer industry leading career opportunities, salary and benefits packages. Join us and you can expect to receive:

  • 33 days holiday, including public holidays, plus the option to buy or sell five days each year
  • Company pension scheme
  • A range of family friendly policies including childcare vouchers
  • An employee-funded car leasing scheme
  • Occupational health support
  • Rewards Scheme

So why choose this role for your next opportunity?

  • To build, run and maintain a successful network, you need a connected approach – a team you can trust from strategy to support, and everything in between. This is exactly what my client does!
  • As part of our team, you could be working with some of the biggest names in the Traffic, Rail, Public Safety, Defence and Service Provider sectors including London Underground, Network Rail, Transport for London, RNLI, MOD and Virgin Media. You’ll help us ensure the most important messages get through – however tough the conditions.
  • Here are just some of the ways we’re different:
    • You’ll go further with us. We understand the importance of career development and will give you all the support you need to realise your potential. You’ll receive formal training, e-learning and mentoring from top professionals. And we offer opportunities to transfer to other sectors – or even different technology areas.
    • You’ll make a difference. You could be working outdoors, battling the elements, or in one of our many offices helping us develop the network infrastructures of tomorrow.
    • You’ll be treated as an individual. We’re not a vast corporation, which means every individual counts. With us, you’ll be valued and supported, involved and empowered from day one.
    • You’ll be well rewarded. We offer salary progression that reflects market rates and personal performance, a flexible working environment and excellent training.

Principle Engineer (Network Services)

33 Days Holiday Pension Car Leasing

My Client is looking to recruit an experienced and CCIE certified Principal Engineer to undertake the role as a technical lead within the Network Services division.

Key Aspects:

  • Permanent Position
  • Based in Camberley for 3 days, and London for 2 days
  • Up to £85k DOE
  • Must have CCIE Wireless
  • Must be eligible for Security Clearance
  • ASAP Start

 

Role Profile 

The role of the Principal Engineer within Network Services is to be the most senior technical resource to resolve highly complex technical design or service issues that cannot be resolved through the normal operations and maintenance procedures and provide leadership for root cause analysis.  To work closely with the Technical Design Authority and the other technical resources. To act as a mentor for their chosen field. The Principal Engineer will also support the Sales and Presales teams to provide the technical expertise required to close sales opportunities. This will typically involve technical presentations, solution demonstrations, solution design/configuration, proposal and bid response documentation.

Typical Deliverables

  • To act as a technical lead within the customer account for both internal and external requirements. 
  • To act as an internal technical escalation point and to be able to mentor/coach internal resources to achieve a higher level of service.
  • To act as the last line technical lead to resolves technical problems, either design or support related problems. To take a lead where required in root cause analysis to drive issue resolution and limit impact to the customer.
  • To train internal staff on product and customer networks.
  • To review and report on specific customer incidents and to manage customer expectations. To add value and highlight trends within the call data.  Ensuring escalation and feedback drives a high level of performance throughout the company.
  • To be responsible for the documentation and upkeep of technical databases relating to the customers network infrastructure such that internal engineering colleagues can refer to this information held on either a WiKi or KEDB, assisting in the resolution of customer incidents and problems.
  • To assist in the build and design of Proof of Concept scenarios, Type Approval activities in the company labs.  To help in the creation of test type documentation and test scenarios.
  • Assist and/or lead in the pre-staging of equipment to be installed on customer sites as part of projects or installs.
  • To attend, as required, the following customer facing meetings, support reviews, project based, monthly service reviews, weekly incident reviews.
  • Produce and Peer Review Low Level Designs
  • Produce and Peer Review High Level Designs
  • To assist principle engineers in the development and demonstrations of new solutions both internally and externally.
  • Be an expert in the required Technology for your section. Create and deliver: technical presentations, solution demonstrations, solution design/configuration, and proposal development.
  • Provide Technical assistance to the sales teams in whatever format is required (e.g. in customer meetings, presentations and response to tenders) so that opportunities are supported with the correct Technical expertise.
  • Ensure time sheets are accurate and submitted weekly. Incident call updates, where required, are accurate, timely and meaningful.  Overtime and expenses are completed and submitted accurately.
  • Handling and protection of the comapny’s information and reporting of security incidents as defined in the Information Security Policy and the HR Information Security Policy.

 

Qualifications

  • Demonstrable experience designing, deploying and supporting Service Provider and Enterprise Grade wireless networks
  • Cisco CCIE Wireless network certification.
  • Subject Matter Expert in chosen discipline

Behavioural Requirements:

  • Excellent verbal and written communications
  • Leadership qualities
  • Presentation skills
  • Commercial / business awareness
  • Ability to work independently
  • Technically leading from the front
  • Excellent work ethic and a strong sense of ownership
  • Remain hands-on with technology
  • Builds trust and a collaborative relationship with stakeholders across the organisation and colleagues within the team
  • Strives for continuous improvement, delivers and supports new processes and directions
  • Excellent customer facing and presentation skills

Excellent Employee Benefits:

My Client is committed to ensuring that they offer industry leading career opportunities, salary and benefits packages. Join them and you can expect to receive:

  • 33 days holiday, including public holidays, plus the option to buy or sell five days each year
  • Company pension scheme
  • A range of family friendly policies including childcare vouchers
  • An employee-funded car leasing scheme
  • Occupational health support
  • Rewards Scheme

So why choose this role for your next opportunity?

  • To build, run and maintain a successful network, you need a connected approach – a team you can trust from strategy to support, and everything in between. This is exactly what the customer does!
  • As part of our team, you could be working with some of the biggest names in the Traffic, Rail, Public Safety, Defence and Service Provider sectors including London Underground, Network Rail, Transport for London, RNLI, MOD and Virgin Media. You’ll help us ensure the most important messages get through – however tough the conditions.
  • Here are just some of the ways we’re different:
    • You’ll go further with us. We understand the importance of career development and will give you all the support you need to realise your potential. You’ll receive formal training, e-learning and mentoring from top professionals. And we offer opportunities to transfer to other sectors – or even different technology areas.
    • You’ll make a difference. You could be working outdoors, battling the elements, or in one of our many offices helping us develop the network infrastructures of tomorrow.
    • You’ll be treated as an individual. We’re not a vast corporation, which means every individual counts. With us, you’ll be valued and supported, involved and empowered from day one.

You’ll be well rewarded. We offer salary progression that reflects market rates and personal performance, a flexible working environment and excellent training.