GENERAL FUNCTION

 

The E Commerce Content & Marketing Manager will support the WWW EU Ecommerce organisation by managing the content and marketing for all of the brand sites. This person possesses a solid grasp of digital marketing, user experience best practices, knowledge of online creative and multimedia production, and an understanding of online analytics.

 

KEY ACCOUNTABILITIES

 

  • Partner cross-functionally ensuring that WWW EU E Commerce content meets the overall brand strategy and business objectives.
  • Manage the Marketing team to develop the appropriate messaging and content requirements and manage the end to end creative development including coordinating briefs, asset requirements, translations, launches, data entry, QA and approvals. Find scalability/efficiency opportunities, ensure that updates are prioritised and delivered on time.
  • Manage each site's online marketing calendar and work with the E Commerce team to ensure that online touchpoints are integrated from an execution and reporting standpoint. Update and make revisions to marketing calendars in coordination with E Commerce marketing.
  • Work cross functionally to ensure that the sites appropriately reflect the key product stories and are aligned with overall sales plans. Ensure the product content is displayed and translated correctly.
  • Writing entertaining and informative search engine optimised copy.
  • Targeting keywords set by the online marketing manager and basing articles around them.
  • Keeping up to date with industry best practice and monitoring content activities of competitor websites.
  • Assisting the online marketing manager with ad-hoc copywriting.
  • Repurposing content for different mediums including social media and video.
  • Updating all sections of the website including homepage and all other categories.
  • Training the ecommerce team on how to use the website content management system.

 

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

 

  • Relevant general Marketing and Content experience
  • Understanding of and a passion for digital marketing and E Commerce
  • Comfortable multi-tasking in a fast-paced environment while maintaining attention to detail
  • Effective time and people management skills
  • Strong written and verbal communication skills, fluency in French and German a plus
  • Pro-active, self starter with an ability to identify issues and areas of opportunity
  • Comfortable collaborating with multiple teams
  • Demonstrate the organizational ability to facilitate multi tasking in a fast paced environment
  • Strong computer skills, in depth knowledge of Microsoft excel, Word, PowerPoint and Outlook. Experience with HTML and JavaScript a plus. 
  • Experience with Omniture Site Catalyst  or similar analytic tool

WORKING CONDITIONS

 

Normal office environment.

Big Data and AI: 11 Jobs

Optical Network Designer

£400 - £425

Skills: Security Cleared, SC, SC Cleared, Security Clearance, Optical Network Designer, Network Design, Network Planner, Layer 2, Layer 3, MPLS, OSPF, BGP, Amdocs Cramer

Our global telecoms client requires a Security Cleared Optical Network Designer for a long term contract engagement to work across their two Berkshire sites. 

Please note as a result of the time constraints that are in place and due to the nature of the project candidates must have a valid and currently active Security Clearance. 

Skills & Experience:

Optical Network Design/Planner

  • Greater than 5 years’ experience working in the Telecommunications industry in a technical role.
  • Experience of planning and designing services for DWDM, OTN & SDH networks
  • Good understanding of Layer 2 and Layer 3 services including MPLS; OSPF and BGP
  • Experience of generating network capacity reports
  • Experience in using Amdocs Cramer
  • High level of expertise in the use of Excel to sort and organise large data sets
  • Excellent communication skills.
  • Capable of working well as part of a team

For immediate consideration please submit your CV. 

Technical Lead - Cloud & DevOps Team

£500 - £600

Technical Lead – Cloud & DevOps Team

Location: Camberley, Surrey

Duration: Contractor

Salary: £500 - £600 per day

We are currently seeking a very experienced Technical Engineer to lead the Cloud & DevOps Team. We need a strong Team Leader who will be dedicated to transforming the way that Cloud services are consumed by our mission critical customers such as: Emergency Services, Defence, Service Providers, and Enterprises. You will be given the authority and autonomy to deliver high quality solutions meeting both the technical and business needs of customers, whilst being able to work in an outcome focused collaborative environment.

Duties:

  • To act as a technical lead within their nominated customer account or Project delivery for both internal and external requirements.
  • To act as an internal technical escalation point and to be able to mentor/coach internal resources to achieve a higher level of service.
  • To train internal engineering staff and customers on products and solutions.
  • To add value by highlighting trends, security threats or technical bulletins which may impacts customers.
  • To be responsible and accountable for all documentation and technical information relating to customer networks.
  • To adhere to internal and external processes with regards to task allocation, completion, reporting and change. This includes updating all parties and associated documentation.
  • To assist with Proof of Concept scenarios, Type Approval activities and pre/post-change lab testing in both customer facing and lab spaces.
  • To help in the creation of TA, POC, RFC, WI and SoW documentation.
  • Perform comprehensive peer review of engineering technical documentation.
  • To attend, as required, the following customer facing meetings; support reviews, project roadmap, monthly service reviews and weekly incident reviews.
  • To take the lead in value-add projects and innovations.
  • Adhering to GDPR policy around sensitive data held on devices or central shares.
  • Handling and protection of information and reporting of security incidents as defined in the Information Security Policy and the HR Information Security Policy.
  • Responsibilities
  • You will have responsibility of ensuring that the technical elements of the delivery are executed on time, within scope, and with quality.
  • You will have ownership of your designs and the delivery of these designs into the project.
  • You will be responsible for accurately documenting your solutions including High Level Designs, Low Level Designs, and Test Plans.

Experience:

We are looking for candidates with experience in the below:

  • Windows Systems Administration
  • Microsoft Active Directory Administration
  • Microsoft SQL Server Administration
  • Linux Systems Administration
  • Linux Web Server Technologies (e.g. apache, nginx, lighttpd)
  • Other Relational Database Technologies (e.g. mysql, postgresql)
  • NoSQL Database Technologies (e.g. document stores, key-value stores, graph databases)
  • Virtualisation Technologies (e.g. vmware, openstack, kvm)
  • Scripting experience in powershell, bash, python, perl, ruby or similar
  • Container technologies and orchestration (e.g. docker & docker cloud, kubernetes)

Key Skills:

  • OS: Red Hat Enterprise Linux, CentOS
  • DB: PostgreSQL: HA Clusters with Patroni and ETCD
  • Applications: Java Application Servers: Payara, Glassfish
  • Load-balancing: HAProxy / nginx
  • Automation, Lifecycle and Configuration Management: Foreman/RH Satellite 6, Puppet, Ansible
  • Security: SELinux, CIS
  • Object Storage: S3 and compatible
  • Scripting: Python, Perl, Bash
  • Monitoring: JMX, Graylog, Prometheus, Solarwinds
  • Virtualisation: VMware, NSX, vCD
  • Docker, Kubernetes

If interested, please apply today.

Network Engineer

£400 - £400

Network Engineer

Location: Reading

Contract Duration: 6 – 12 months (must be available to provisionally start 1st March 2019)

A fantastic new opportunity has come up for two Network Engineers to help with a Lab re-location project for a fantastic site.

The requirement will be to assist with the IP aspect of a Lab Closure Activity.

Main Activities:

  • Audit & document all lab equipment & connectivity in the current lab
  • Design cabinet, connectivity & power requirements for the new lab
  • Install switch management infrastructure for remote access to the new Lab (OOB, console management)
  • Ensure equipment is powered down in a controlled manner prior to transit / configs saved
  • Install and fibre up equipment to new location ensuring its reachable remotely.

Key skills:

  • Cisco IOS-XR
  • Cisco IOX-XE
  • Nokia SROS
  • Juniper JuNOS
  • Infrastructure management - Installation / racking / power
  • Cabling / Fibre management

Project Manager (Infrastructure re-location)

£450 - £450

PROJECT MANAGER (Infrastructure Re-location project)

Location: Reading

Rate: £450 per day

Contract Duration: 6 months (must be available to provisionally start 1st March 2019)

Please note that specific infrastructure re-location experience is essential for this project.

A brilliant new opportunity has come up for a Project Manager specifically with infrastructure re-location experience to help support with a re-location project for a fantastic site.

The lab re-location involves IP, Optical, Voice Networks, IT OSS and pre-production test labs. The requirement is to manage these work streams with a central schedule, whilst the deliveries of migrations will be handled by the respective team processes (support will be required to teams where necessary). There will also be work with UK Teams including the Infrastructure Team to assist target site delivery build and Network configuration to install and commission new equipment.

Duties:

  • Analyse audits and determine owners and future strategy for all equipment in labs
  • Review analysis and strategy with UK Infrastructure and determine / design target sites
  • Work with teams to complete all relocation designs
  • Compile all relocation designs and build requirements at target site
  • Build a Central Relocation Schedule which will detail all relocation activity incorporating the timelines based on: Equipment – equipment dependencies and minimise impacts to ongoing projects
  • Complete relocation activity
  • Decommission remaining equipment at initial site.

If you are interested and specifically have infrastructure re-location experience within project Management, please apply today.

Network Auditor / Discovery Analyst - SC Cleared

£300 - £350

Network Auditor / Discovery Analyst, Network Inventory, SC Clearance Required.

A technology services provider requires an experienced Network Audit professional for a new programme within the telecoms sector. The successful candidate will be responsible for the discovery phase for a network transformation project, working across various sites to capture data and information relating to their network inventory. Tasks will focus on asset labelling, and recording information in required format to be passed on for further analysis in relation to the project.  

To be considered we are looking for:

  • Experience around auditing or taking inventory of network assets.
  • Good technical knowledge around network technology; knowledge of load racks is of specific interest.
  • Ability to capture, analyse and present data. Good Excel/Access database skills.
  • Excellent customer facing skills.
  • Involvement in the discovery phase for a major programme would be desirable.
  • Willingness to travel to sites across the UK
  • Current SC Clearance

Location: Based in the Berkshire area with travel to sites across the UK. Most sites are in the South, but applicants must be willing to travel when required.

Telephone interviews will take place this week, with a view to face to face week commencing 4th February.

Start Date: within 1-2 weeks.

Please apply with CV for further details.

Snr Java 8 Engineer, 12 Months, Edinburgh, £400 DOE

£350 - £400

A global payment solutions services provider is looking to add a Senior Java developer to their close-knit Agile team to join, lead and assist in the development, testing and delivering of the company's transaction engines.

You aren’t just a headphones-in hero. As a senior engineer we depend on your ability to take the lead, whether that’s driving through a time critical feature, managing up a scope compromise, or mentoring the rest of the team.

You have great fundamental engineering skills across multiple technologies and approaches. You are an advocate for technical change who always leaves things better than you found them.

What does success look like?

- A five nines platform that handles hundreds of transactions every second of every day

- Extending our system to touch more transactions never takes as long as expected 

- It's easy to give and receive feedback on bold refactors as you work

- The product team can't stop smiling

- You aren't here after hours

 

Key responsibilities

- Develop and maintain software applications to a high standard

- Comprehensively test software through automated test frameworks

- In the context of our agile methodology, agree and meet delivery commitments

- Take responsibility for leading development changes with minimal supervision

- Assist with mentoring less experienced engineers

 

Technology

- Java 8 / Spring / Mockito / Cucumber

- RESTful web services, JSON, JMX remoting

- Postgres / Elastic

- Configuration management (Puppet) and a Linux OS (RHEL)

- Git, GitLab / GitHub and continuous integration (Jenkins)

 

All About You

- Proven experience working in an Agile environment, with continuous integration and collective code ownership

- A high degree of skill in Java web service development and testing

- Familiarity with high availability distributed systems, SOA and RESTful messaging

- You may have a Computer Science or related degree, or be qualified by experience

- Demonstrable commitment to professional development and open to new languages

 

First Line Support Analyst

£120 - £150

Skills: First Line Support, 1st Line Support, IT Support, IT Technician, Local Support Engineer, Hardware Fix, Software Fix 

Our industry leading client requires a talented First Line Support Analyst for a long term contract engagement to be based out of their Dudley offices. 

Key Responsibilities:

  • Take calls from customers and log their tickets
  • Assigning tickets that can’t be resolved to 2nd Line Support
  • Remotely connecting to customers for training and support
  • Work to agreed SLA’s such as ticket quality and customer satisfaction

Things you need:

  • Experience with 1st Line Support
  • Strong experience of working with bespoke software and hardware
  • Understanding of Windows 
  • Experience of using remote access tools

Initially please submit your CV for immediate consideration. 

Business Analyst- 6 months - £300-£350pd, West London

£300 - £350

Are you looking for a new contract opportunity?

An exciting new Business Analyst role has arise with a leading provider of technology solutions for the travel industry based in West London. You'd be working with customers and the development team to interpret new functional requirements.

Key Responsibilities;

- Producing product specifications and contributing to production of feasibility studies.

- Working with customers and development teams to interpret new functional requirements

- Working with Test Systems groups to write and execute test plans and test scripts to ensure quality of systems delivered

- Contribute to the development of project implementation plans and assisting in the coordination of related activities

- Liaising with customer's representatives, technical staff and external suppliers as and when is necessary

 

Required Skills;

- Understanding of project life cycle and development environments

- Knowledge of UML and Rational Rose

- 3 years of DCS applications and processes

- Understanding of test methodologies and familiar with test tools

- Experience in word/excel and other office applications

- Involvement in analysing large system life projects

 

Desirable:

- Degree or equivalent in computer science/ MBA or related project

 

Additional;

- This role may require working overtime

 

 

NOC Engineer

£35000 - £37000

NOC Engineer &- 2nd Line 

Location: Camberley

Salary:  Up to £37'000 per annum

Contract: Permanent

A fantastic permanent opportunity has arisen to work within a leading provider of Technology services in the Camberley area. The successful individual will be a hardworking, dynamic, and dedicated NOC Engineer, highly skilled in delivering exceptional customer service.

You will be responsible for providing remote technical support for customers, being the intermediate engineering step between 1st Line NOC and the engineering groups.

Key Responsibilities:

Provide timely responses any incidents which could include investigation, troubleshooting, diagnostics or data analysis

Recognise, identify and prioritise incidents in accordance to requirements, policies and operational impact

Technical ownership of all incidents and clear and concise ensuring to maintain customer satisfaction

Work alongside the Service Desk and other teams

Review performance repots and identify trends and changed to help us continuously improve and grow

Maintaining and updating documentation and technical databases

Keeping customer and third parties informed with any updates, issues or outages

 

Requirements:

Experience of working a shift-based NOC role

Strong technical diagnostic ability

Excellent Problem-solving skills

Engagement with Vendor TAC

Two years Networking experience

Strong sense of Ownership

Hands on with technology

Ability to build trust and a collaborative relationship with all stakeholders and colleagues

Excellent customer service skills

Qualifications:

CCNA or JNCIA level Networking Qualification

Employee benefits….

33 days holiday, including public holidays, plus the option to buy or sell five days each year

Company pension scheme

A range of family friendly policies including childcare vouchers

An employee-funded car leasing scheme

Occupational health support

Fantastic rewards scheme

Why should this be your next opportunity?

You’ll go further: This company understand the importance of career development and will give you all the support you need to realise your potential. You’ll receive formal training, e-learning and mentoring from top professionals. And they offer opportunities to transfer to other sectors &- or even different technology areas.

You’ll make a difference: You could be working outdoors, battling the elements, or in one of their many offices helping them develop the network infrastructures of tomorrow.

You’ll be treated as an individual: They’re not a vast corporation, which means every individual counts. With them, you’ll be valued and supported, involved and empowered from day one.

You’ll be well rewarded: They offer salary progression that reflects market rates and personal performance - a flexible working environment and excellent training.

If interested, apply today.

Bid Writer

Excellent Benefits

Our client; a UK Leader in Technology are seeking to expand their Bid Writing Team based in Warwick reporting to the Head of bidding- Transport.

This is a permanent opportunity which would suit a Bid professional who would like to expand their existing career and develop.

Role Responsibilities:

  • High-quality content and responses for Bid and Proposal submissions for the Transport business.
  • Contribute to developing win strategy and interpreting strategy into written responses, aligning responses with overall value proposition.
  • Craft responses uniquely for the opportunity and work with Subject Matter Experts to ‘smooth’ technical writing without changing technical propositions.
  • Participate in workshops and method development events to information gather.
  • Develop high-quality re-usable content for use in future Bids and Proposals to be stored within Bid library)

Experience/ Qualifications required:

  • Experience in the production of high-quality content and responses for Bids, Proposals and product documentation.
  • Experience in gathering information, working closely with Subject Matter Experts and bid management teams to deliver winning responses.

Skills/Qualifications:

  • A degree in English/Computer Science/Engineering or equivalent experience and qualifications is desirable but not essential
  • Strong Microsoft Office skills.
  • Excellent writing and editing skills
  • Demonstrable experience of winning as part of high performing and efficient Bid team

If this is of interest, please apply today for immedate consideration 

Customer Support Analyst

Excellent Benefits

Our client; a Global Healthcare business and data automation company, are seeking a Customer Support Analyst to join their team providing First Line IT Support over the telephone, online/ email and be part of their friendly Customer Support Team.

This is an excellent opportunity which would suit a Customer Service Professional who would like to pursue a career within IT Support.

Job Duties:

  • Required to resolve, escalating as needed to ensure customer satisfaction.
  • Monitor the Customer Support queue in CRM (Salesforce).   Qualify and allocate first level support cases and take ownership of cases that cannot be resolved at Tier 1.
  • Log cases in CRM, ensuring tickets are regularly updated with all relevant information.
  • Monitor job queues and take steps to resolve any alerted items
  • Accept and resolve tier 1 support cases, initiating swarms when required to troubleshoot issues and reduce the need for escalation
  • Carry out detailed investigations (including remote access sessions) to resolve support cases.
  • Document all troubleshooting processes and actions performed to resolve cases within CRM

Experience:

  • Proficient in the use of Microsoft desktop products
  • 1 Year's experience within IT Support (desirable)
  • Customer focused, and solution orientated
  • Analytical and structured approach
  • Rigorous and detailed oriented
  • Proactive approach to problem solving
  • Ability to handle multiple tasks and conflicting priorities
  • Salesforce CRM System knowledge (desirable)

This is a fantastic opportunity for a Customer Focused professional who would like to excel in a rewarding environment.

Please apply today with your up to date CV!