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Service Desk Analyst
£120 - £140
South West
Contract

Skills: Local Support Engineer, IT Support, IT Support, Service Desk, IT Support Engineer, Desktop Support, Deskside Engineer, First Line Support, 1st Line Support

Our Bristol city centre based client requires a Service Desk Analyst for an initial 3-month contract to assist customers with face to face, deskside and remote support.

Responsibilities 

  • Provide deskside support and deliver hardware break fix solutions to the Business in a Win7/10 and Mac OS environment, diagnosing and resolving IT hardware and software problems, configuring PC’s, installing, upgrading and replacing core hardware and software, within specified SLA’s
  • To provide local assistance in the delivery of IT solutions and be involved, often as part of a project team, for IT implementations, installations and upgrades. This function may also include client site support for core products.
  • Travel to satellite offices when required to provide deskside support
  • Become involved in the implementation of best practice across Business areas, by providing informal training and advice on the effective use of the firm’s hardware and software.
  • Assist IT colleagues within Local Support by sharing information, knowledge transfer and experience sharing
  • Complete Local Support admin duties

Key Skills & Experience 

  • Good all-round knowledge of IT and its use within a business environment for a minimum of 1 year.
  • Key knowledge required – Win7/10, MS Office 2013, O365, iOS, laptop hardware fault diagnosis and repair
  • Desirable experience – Mac OS, SQL, ServiceNow
  • Will have worked within a Customer Services environment with strong customer service skills and been involved in relationship management.
  • Must have a flexible approach to working hours

Please note that interviews are taking place on Thursday the 3rd of January 2019 so please submit your CV for immediate consideration. 

Gigamon Network Engineer - GigaVUE-HC1 and HC2 models (INTERNATIONAL CONTRACT)
£600 - £600
South West
Contract

Gigamon Network Engineer - GigaVUE-HC1 and HC2 models (International Contract)

Location choices: Germany - Ratingen, Italy - Milan, or Ireland - Dublin

Salary: TBC

Days: FT Monday – Friday 

Contract Duration: 12 months

An excellent opportunity has arisen to work exclusively on a cutting-edge role within Gigamon Network Engineering for a leading telecoms client.

This is a unique opportunity to join a market leading organisation at an exciting point in their development.

Project Responsibilities:

  • Working on installation and configuration of Gigamon devices as part of the project.
  • Preparing, executing and working alongside Full Time Employee’s
  • The Gigamon activities happen in between the Cisco and Juniper element on the network

Essential Requirements:

  • You need to have Cisco Nexus and Juniper experience
  • Strong evidential experience of GigaVUE-HC1 and HC2 models
  • You need to be a quick learner
  • The Gigamon activities happen in between the Cisco and Juniper element on the network
  • You should have knowledge of Gigamon packet brokers (primary skills) and networking (secondary skills)

F5 Engineer - F5 / TCP/IP / CISCO ACE /
£400 - £500
Italy
Contract

F5 Network Engineer

Location: Milan

Pay: TBC

Days:  FT Monday - Friday

Contract Duration: 6 months contract

A leading IT Managed Services company has a requirement for a Network Engineer / F5 specialist for a customer project based in Milan.

This is a 6 months contract with possible extension.

To be considered we are looking for an experienced Network Engineer proven experience on F5 deployment projects

Key Responsibilities:

  • An F5 Engineer is required to perform complex installations of F5 solutions, as determined by business projects.
  • Installation - Performing complex installations of F5 solutions, as determined by business project. Upgrades, as required - Planning and implementing Software/Firmware and Hardware upgrades Design - provide design services for new implementations. Working closely with key Stakeholders, drive and deliver against the F5 Roadmap.
  • Enforce standardisation and drive improvement initiatives in the team.
  • Work collaboratively across the wider department to develop, promote and implement process initiatives.
  • Ensure processes and procedures are strictly adhered to.

Key Capabilities and Knowledge:

  • Five- plus years working in a TCP/IP networking discipline, ideally dealing on CISCO ACE and GSS devices.
  • Knowledge of F5 BIG-IP devices is highly desirable, but not essential if experience on the CISCO platforms is present
  • Excellent presentation, verbal and written communication skills, including the ability to successfully articulate and transfer complex ideas to a wide audience.
  • The ability to work well with all levels of stakeholders/customers and management, and to be self-motivated and flexible
  • In-depth knowledge of technologies including TCP/IP networking and services such as DNS
  • Understanding of server operating environments, including a strong background in UNIX, and experiences with switches, routers and firewalls in intranet/Internet/extranet environments.
  • Ability to apply a thorough understanding of IP routing and TCP and UDP service provision in environments that are technically complex and also may be complex from an organizational perspective
  • Strong understanding of the OSI networking model as well as protocols such as HTTP, SSL and other server concepts
  • The ability to work both with and without direct supervision

Service Delivery Support
£230 - £230
East Midlands
Contract

Service Delivery Managerial Support

Location: Burton-On-Trent

Pay: £230 per day

Days/hours: FT Monday – Friday Contract Duration: Until 30th April 2019 – with potential to go permanent

 

Service Delivery Manager, Service Delivery Support, 3rd Line Support,

 

An excellent opportunity has arisen for a Service Delivery Support to provide quality support at a fantastic globally successful establishment.

 

The role will predominantly be based in Burton-On-Trent on site, where you will be helping on the Service Desk Support side, with occasional need to attend Site meetings in the UK (all travel expensed).

 

There is a likelihood that it will be extended and maybe even turn into a permanent role.

 

Key Responsibilities:

 

1. Initial on-site presence during / post migration (as appropriate - may not be all migrations).

2. Primary escalation point for for support issues (after a case has been logged with the relevant Service Desk or supplier).

3. Responsibility for ensuring the stakeholder are following the correct support and escalation processes.

4. Triage calls with hotels post migration to run through open and known issues.

5. Responsibility for the ongoing training of Service Desk and other support teams.

6. Owner and writer of knowledge articles for the stakeholder, including the use of and success of these articles.

7. Completion of random ticket audits for stakeholder tickets.

8. Development and ownership of Stakeholder Reporting and Dashboards 

9. Continual Service Improvement specific to ticket trends and processes.

Essential Requirements:

  • Strong background and proven experience in a Service Delivery Manager position (Service Desk Lead or strong 3rd Line also very desirable)
  • Strong experience of being within a service desk support team
  • Enthusiasm to deliver a high-quality service
  • Effective in resolving issues well, whilst maintaining positive relationships
  • Ability to monitor quality assurance effectively and implement improvement where necessary
  • A hands-on approach to resolving third line issues and willingness to engage on site when needed


Project Manager
£60000 - £60000
South East
Permanent

Skills: Project Manager, PM, Project Management, Prince 2, Project plans, Project Management Lifecycle, End to End Delivery, ITIL

Our Portsmouth based client requires a Project Manager to join their growing team on a permanent basis.

This is a fantastic opportunity to join a leading organisation at a key point in their growth as they look to develop and strengthen themselves in the UK market in 2019.

You will have a proven Project Management background with demonstrable experience in delivering on long term end to end projects within a large environment.

Responsibilities:

  • Create and execute project work plans
  • Identifies resources needed and assigns individual responsibilities
  • Manages day-to-day operational aspects of a project and scope
  • Reviews deliverables, both internal and vendor, prepared by team before passing to client
  • Ensures vendors are accountable and delivering against their project commitments
  • Effectively applies our methodology and enforces project standards
  • Prepares for engagement reviews and quality assurance procedures
  • Minimizes our exposure and risk on project
  • Manage changes to the project scope, which impact schedule, budget or resources through strict change control
  • Manage interdependencies (internal & external)
  • Ensures project documents are complete, current, and stored appropriately
  • Work in close collaboration with work stream lead
  • Project Accounting
  • Ensure project funding processes are completed
  • Tracks and reports team hours and expenses on a weekly basis
  • Manages project budget and changes

 

Essential Job Qualities

  • End to End PM lifecycle experience
  • Managing relationships and deliverables in a multi-vendor service migration project
  • Experience in delivering projects within time and budget
  • You will have worked for a similar large-scale organization in a highly matrix managed environment
  • Excellent communication and stakeholder management skills
  • Methodical in approach
  • PMI, Prince 2 and/or ITIL certification (desirable)
  • Experience in delivering projects within time and budget
  • Experience of having worked for a similar large-scale organization in a highly matrix managed environment

This role will be commencing in January 2019, please submit your CV for immediate consideration.

Administrator/Customer Service - IT/Technology interest (Contract)
£100 - £100
South East
Contract

Administrator/Customer Service – With IT/Technology interest (Contracting role)

Location: Canary Wharf (Canada Square)

Pay:  £100 per Day (Contractors rate - Limited or via Umbrella)

Days: Monday – Friday Full time

Contract Duration: 3 months initially (with likely extension if suitable)

IT Administrator, IT Administration, Technical Stock Take, Stock check, Technical Administrator, Administrator, Receptionist, IT sector

Are you an experienced Administrator with customer facing experience, and have an interest in getting into the IT Sector?

A truly excellent opportunity has arisen based in Canary Wharf, for a fantastic IT sector foot-in-the-door opportunity to work for a recognised company as an Administrator/Receptionist.

This opportunity can really open a valuable door for someone keen to get into the IT sector:

Essential Skills and Experience:

  • Hardworking, reliable, with a willingness to learn
  • Proven administration experience – Knowledge of all Microsoft packages
  • A genuine interest or passion for technology and I/T
  • Enthusiastic and personable customer facing skills
  • An organised individual who is pro-active and can use initiative
  • Ability to multi-task

Responsibilities:

  • The Administration and Customer service of leavers, Consumables, and preparation for Meetings being held
  • Stock Checks, Quality checks
  • VisIT Bar management: Face to face customer service for walk-in users

If this is the ideal opportunity for you, please do not hesitate to apply today. Please note that this is a Contract role requiring an Umbrella or Limited set up @ £100 per day.

Network Engineer
£275 - £300
North West
Contract

Skills: Network Engineer, Network Engineering, CISCO, Core, Edge, MPLS, WAN

Our managed services client requires a Network Engineer for an initial 3-month contract to be based on their client site in Preston.

Responsibilities:

  • Work with current teams to understand and accept a handover of all network configuration, management and troubleshooting for all networks and associated components across the multi-site business, including all routers, switches, firewall and load balancers.
  • Perform all necessary device upgrades & firmware upgrades in accordance with requirements and business risk.
  • Although you will be supporting the networks from within the 3rd line support team, you will provide technical advice and resource to the project delivery team.
  • Ensure all current processes and policies are adhered to, including and not limited to PCI/DSS, GDPR and other standards.

Key Technologies:

  • Core and Edge switch topology
  • Switch stack configuration
  • Managed MPLS WAN
  • Cisco Catalyst, Nexus and small business products
  • Direct internet access with P2P Layer circuits
  • Multiple VPNS
  • Cisco AnyConnect and Checkpoint Client Access Management
  • Duo and Symantec VIP 2FA
  • Checkpoint client access with Symantec VIP 2FA
  • Mereaki and Cisco Wi-Fi solutions
  • Netflow implementation and analysis
  • VMWare and Hyper-V network configuration, management and troubleshooting
  • Firewalls; Cisco ASA, Checkpoint, WatchGuard
  • Load balancers, Netscaler, Jet Nexus
  • Remote management of all devices

This role will start on the Monday the 10th of December with interview taking place this week, so please submit your CV for immediate consideration.

Network Security Engineer
£45000 - £50000
South East
Permanent

Network Security Engineer-£50,000

My client an award-winning multinational telecommunications company. Due to expansion they are currently recruiting for a Network Security Engineer who will be responsible for Gathering Technical Detail and Configuration Build of security products & Activation & testing security products across their global Network.

About the role

The successful candidate  will manage the implementation of the customer security service, this consists of implementing and testing of the security builds to meet customer expectations and deliver order revenue in line with business commitments. Ensuring SLA’s are adhered to and customer expectations are fulfilled.

You should have extensive knowledge of Fortinet products such as Fortigate & Fortimanager including troubleshooting experience

Key skills

  • Technical experience of network routing (Preferably CCNP level or equivalent) within a large Telecommunications Service Provider.
  • Minimum of 3 years’ experience of working within a large Telecommunications Service Provider or equivalent
  • Experience of gathering technical information via interfacing with Internal & external customers.
  • Experience of activating managed services with customer interaction.
  • Experience at working within a high-volume quick delivery provisioning organisation
  • Experience on at least 3 of the following systems is desirable:
  • Fortigate
  • Fortimanager
  • Alcatel
  • Juniper
  • Cisco
  • Radware
  • Arbor
  • Versa

Cloud Security Engineer
£500 - £575
North West
Contract

Skills: Cloud, Cloud Security, AWS, Azure, SAP, Cloud, Security, PCI, Security Engineer, Vulnerabilities 

Our worldwide leading client requires a Cloud Security Engineer for an initial 6 month contract beginning from Janaury 2019. 

The Cloud Security Engineer’s role is to ensure the security cloud hosted applications are securely configured to ensure the confidentiality, integrity and availability of information processed.

The Cloud Security Engineer will assess the security configurations of the AWS, Azure, SAP and other relevant cloud environments against industry benchmarks, test for known vulnerabilities and support the business complete PCI Data Security Standard Self Assessment Questionnaires.

Skills & Experience

  • Hands on experience with AWS
  • Good understanding of how to build API’s and RESTful web services
  • Good unit testing skills
  • Log aggregation tools and techniques, analysis and reporting
  • Vulnerability management and analysis, including patching and remediation strategies

Please submit your CV for immediate review.

Network Engineer
£325 - £375
South West
Contract

Skills: Network Engineer, Cisco, Checkpoint, Firewall, Network Engineering, Cisco Switching, SC, Security Cleared, Security Clearance

Our Managed Services Client requires a Security Cleared Network Engineer for an initial 3 month contract to be based out of their Swindon office. 

Key Responsibilies:

  • Ensure that all customer Network devices and solutions are implemented according to the agreed quality SLAs and KPIs.
  • Ensure build is completed right first time, meets requirements defined during the solution design phase.
  • Define and embed consistent build and operational processes to support on-going support activities, driving improvements.
  • Delivery of 3rd line technical support during core hours and via on-call rota (24x7) for managed and cloud Network devices across multiple client

Experience & Skills: 

  • Extensive exposure to network security and application network technologies.
  • Extensive operations experience (minimum of 5 years’ experience)
  • Experience of deploying, integrating and supporting enterprise scale, complex managed hosting or cloud solutions focussed on quality, speed and customer experience.
  • Ability to build strong relationships with key internal and external stakeholders and influence their decision making.
  • Demonstrable track record in identifying, driving and implementing continuous improvements
  • Demonstrate substantial practical skill in specific technical areas to achieve the role accountabilities at a high level of proficiency with following technologies Cisco ASA – Single/Multi Contexts, Checkpoint Firewalls, Cisco Switching & Routing – Catalyst/Nexus, Dynamic Routing protocols – BGP/OSPF, F5 LTM – Load Balancing, Bluecoat proxies, Arcsight ESM/Collector/Logger, Cisco ISE – TACACS plus others.

Please note due to the nature of the project and time constraints only candidates with current and valid SC Clearance will be considered. 

This is an immediate requirement please submit your CV for immediate consideration.  


Technical Architect - Apache Kafka
£600 - £650
South East
Contract

Technical Architect
Location: Southampton

Duration: 3-6 months

Rate: TBC

A fantastic opportunity has arisen to be part of an existing team for a globally recognised brand to support the technical design of a bespoke CRM build.

Key Skills:

  • Microservices Design Patterns
  • Cloud Native Principles
  • API Design Principles
  • Awareness of DB Technologies and their nuances
  • Open Source technologies
  • Agile Working
  • Awareness of message brokers and how they’re used. (Apache Kafka would be advantageous).
  • Experience working closely with Development teams

FULL TECH STACK – Experience in any of the following below

PHP 7

Angular 6

Mongo DB

NGINX

Traefik

Elastic Search

Apache Kafka

Apache Nifi

Docker

Azure Cloud

MySql

GitHub

Azure Container Registry

Please apply today if interested and available. Please ensure all details are read carefully and that you meet the criteria.

Project Manager - Fibre
£350 - £400
Yorkshire & The Humber
Contract

Skills: Fibre, Fibre Planning, PM, Project Manager, Prince 2, Fibre, FTTH, FTTP

Our managed services client requires a Fibre Project Manager for an initial 3 month contract to be based out of their Leeds office. Please note this role will start in January so this is a perfect opportunity for consultants who are finishing up a project before the end of the year. 

Skills & Experience 

  • We are looking for a Project Manager with;
  • Good understanding of fibre-based telecommunications including FTTH / FTTP
  • Strong Project/Delivery Management background
  • Background in Civils, including an understanding of noticing, trenching and reinstatement works

Pleae submit your CV for an initial conversation.