Job Description

1st Line Service Desk IT Support (Experienced)

Location: Berkshire

Pay: £140 per day

Days: Working on a shift rota basis Monday - Sunday (5 days a week)

Hours: Shifts within hours of: 7am – 8pm Monday – Saturday / Sunday 7am-3pm

Contract Duration: 3 months contract initially – Potential to go permanent after that period


An excellent opportunity has arisen for an experienced 1st Line support to work on a service desk via a customer site based in Berkshire of a leading provider of IT Services.

The successful candidate will have good IT understanding and experience, alongside excellent ability to communicate and help with 1st line queries, as they will be liaising with Network providers to help with the movement of lines, password reset’s, and other general 1st Line IT support needs.

Essential Requirements:-

  • Must have good I/T knowledge and experience
  • Strong experience of working on an I/T Helpdesk / 1st Line Support role
  • Excellent communication skills and a helpful manner
  • EPOS experience advantageous

If this role is of interest and fits your skillset well, please apply with your CV today.

Shortlisted candidates will be required to take part in a telephone interview.